Job description
COMPANY OVERVIEW
Revolution Retail Systems is now part of Glory Global Solutions Inc. Glory is a global leader in cash technology solutions, and together we serve the retail industry across grocery, big-box retailers, convenience stores and entertainment. We provide unparalleled product quality, service, and support. Our people, culture, and history are essential to helping us accomplish that mission.
Our cash automation technologies and process engineering services help businesses in more than 100 countries optimize the handling, movement, and management of cash. While we span the globe, we personally engage with each customer to address their unique challenges and goals, enhancing staff efficiency, reducing operating costs and enabling a more engaged customer experience.
We offer peace of mind. We enable transformation. We generate options. We empower people. We do all this by releasing companies from the burden of cash management, putting cash to work, and helping customers enhance the value that their staff and facilities add to their business.
ROLE PURPOSE
The Repair Technician will be responsible for undertaking all actions necessary to render return product serviceable by cleaning, repairing, testing and the performance evaluation of electronic and mechanical components; follow standard practices and procedures in analyzing situations or data from which answers can be readily obtained
MAIN RESPONSIBILITIES
· Performs the set-up, calibration, testing, and troubleshooting of returned product. Operates required equipment and test fixtures
· Recognize failures, identify root causes, and repair products in a cost effective, efficient manner, according to quality standards and expediting return product to stock
· Record repair data in company systems accurately.
· Proactively aid with various tasks to support overall business objectives
· Recognize and communicate areas for continuous improvement.
REQUIRED EDUCATION AND QUALIFICATIONS
Preferred Education and Experience
· Associate degree (A. A.) in Electromechanics or equivalent from two-year college or technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience.
Qualifications:
· Prior experience servicing and repairing Automated Teller Machines (ATM’s)/Automated
money handling machines is a plus.
REQUIRED SKILLS AND COMPETENCIES
Language Ability:
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively with management & co-workers .
Reasoning Ability:
Ability to solve practical problems and interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Computer Skills:
To perform this job successfully, an individual should have common computer skills and literacy.
Physical Demands and Work Environment Statement
· Physical demands must be met by an employee to successfully perform the essential functions of the job
· Employee is required to talk or hear, stand or sit, stoop or walk; vision abilities include close, distance, color, peripheral, depth perception, and adjust focus; other physical demands include handling our automated cash machines
Position type/Expected Hours of Work
· Full time - 40 hours a week
Other Duties
Note that this job description does not cover a comprehensive list of activities, responsibilities, or duties of this job. Duties, activities, and responsibilities may change at any time with or without notice
GLORY SPIRITS
The Glory Spirits & Behaviours reflect the values and behaviours that are critical to the ongoing success of Glory and as such represent the foundations of our behaviour globally to lead us to realise our mission:
Value Creation - strive to create value for customers
Self-Starter - understand the objectives of your own work and are proactive in achieving goals
Collaboration - respect diversity and create a culture of collaboration to work with each other to achieve a common goal
Integrity - understand Glory’s mission and act with responsibility and pride to realise achievement and act and behave with high integrity and a strong sense of ethics
Own Growth - leverage our own talent and achieve personal development by adopting a broader perspective; looking beyond our own work.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
An Equal Opportunity / Affirmative Action Employer / An E-Verify Employer
It is the policy of Glory Global Solutions, Inc. to provide equal opportunity for all qualified persons and not to discriminate against any applicant for employment because of race, color, religion, national origin, sex, age, disability, protected veteran status, or any other status protected by federal, state or local law governing the Glory Global Solutions, Inc. location to which this application is submitted.
Third Party Agencies
Unsolicited resumes will not be accepted by Glory. Should an agency choose to send unsolicited resumes, Glory reserves the right to review such resumes but will not be held liable for any fees/charges associated with a candidate hire except where a formal written agreement is in place between Glory and the Agency to source candidates for a specific role.
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