Sales Consultant:

Responsible for generating leads and meeting sales goals. Duties will include sales presentations and product demonstrations, as well as navigating through products with potential clients.

• Maintain a professional appearance, demeanor and attitude.
  • Business professional dress code with a well groomed appearance
  • A smile and willingness to help customer through a purchase as well as through issues that will arise.
• Listening to and analyzing the customers issues, investigating the problems and providing strategic solutions before and after the sale
• Bid on and solicit project sales
• Build relationships with key customers:
  • Restaurant visits
  • Holiday gifts
  • Attentive store interactions
  • Discount structures and rebates based on volume
• Answer questions and help Customer Service employees complete orders
• Gathers information regarding our competitor’s products, pricing and policies in order to maintain a competitive edge.
• Familiarizes oneself with all aspects of catalogs and price books by our preferred vendors in order to execute orders accurately and within policy.
• Complete 3 hours of additional education per month
  • 1-2 Manufacture rep training per month
  • Read industry magazines
  • Work with chefs and industry professionals to better understand the equipment uses as well as possible applications
• Coordinate with the warehouse staff to make sure that customer orders will be delivered on time, and maintain/reduce freight costs.
• Giving customers up-to-date information on the status of orders yet to be delivered.
• All discounts must be approved by your Sales Manager.
• Cold calling, email blasts, customer mining, and advertising will all be necessary avenues in order to grow to the next level therefore all sales people will need extensive knowledge.
• Be ready for change. As a small business we are exploding with growth and opportunity which is both good and challenging. Please stay flexible as many changes may be made to maintain this growth.
• Answer calls if available from the main line after the 10th ring.
• Trial close, learn to close because this position is all about getting return customers that make large orders.

Skills:

• Restaurant experience is a plus
• Conversational fluency in Chinese (Mandarin or Cantonese) is required