Job description

Citizen Watch America represents the sales and marketing for the Citizen Group within the U.S., Caribbean and Latin American markets. The brands included within Citizen Watch America are Citizen, Bulova, Frederique Constant, Alpina, and Ateliers deMonaco. Each individual brand builds upon their very distinctive identities in the market with their unique, differentiated advertising, marketing and brand campaigns. As a combined company, however, the brands can assist each other and leverage the power that a larger unified entity brings.

Our vision is to lead the affordable luxury watch market by offering the most compelling collection of brands and products that are loved, favored, and respected by citizens of the world.

We will continue to leverage our heritage and expertise to enrich the lives of our current and future customers and Employees through unparalleled excellence in creativity, design, craftsmanship, innovation, technology, value, and service.

SUMMARY

Provides clerical assistance by performing the following duties:

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Assists Sales Support in all aspects of order processing.
• Handles and generates correspondence via E-mail or letter replying and responding to general status inquiries, questions about customer orders, credits and accounts.
• Processing credits and rebills to accounts.
• Enter watch orders.
• Writes, types, or enters information into computer to prepare correspondence.
• Set up new accounts and manage changes on accounts.
• Inform customers of unit prices, shipping dates, anticipated delays, tracking information and any additional information needed by customer.
• Processes return authorizations (S.R.O.) from sales reps or customers.
• Other essential functions include:
• The ability to appear for work on time and with regularity;
• The ability to follow directions from a supervisor;
• The ability to interact effectively with co-workers, team members, and management;
• The ability to understand and follow work rules and procedures;
• The ability to accept constructive criticism.

QUALIFICATIONS

• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
• Intermediate Microsoft Excel skills highly desired.

EEOE

$16.05 - $16.78 per hour

Job Type: Full-time

Pay: $16.05 - $16.78 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Referral program
• Tuition reimbursement
• Vision insurance

Schedule:

• Monday to Friday

Work Location: One location

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