Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

The Senior Client Relationship Executive - Labs primarily serves is responsible for revenue retention and growth, client satisfaction, uncovering new product sales opportunities, and relationship management across the entire breadth of a lab’s relationship with Optum Insight Clinical Exchange Lab Orders and results.

Positions in this function ensures quality service and profitable business growth by managing a portfolio of complex lab relationships. Spends approximately 50% of time on growth and relationship management activities and 50% on operational responsibilities.

You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Maintains familiarity with assigned lab’s business in the context of the overall health care industry. Understands how the lab differentiates itself in markets and creates value by showing how the Change Healthcare portfolio can support/maximize their differentiation
• Consults with lab’s representatives to identify the strategic outcomes they are seeking to achieve and coordinates the engagement of users as well as functional and technical specialists within own and outside organizations
• Proactively and continually assesses, clarifies, and validates short-term needs and long-term lab objectives. Directs lab to solutions that address lab needs
• Serves as operational guide for all aspects of lab portfolio – both for existing and potential areas of partnership and responsible for lab satisfaction and cultivation of references within lab portfolio
• Creates and delivers Business Reviews and Strategic Meetings with all assigned labs per corporate guidelines and maintains contact with all key representatives on a regular basis and serves as escalation point for operational disruption across all lab areas
  

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 5+ years of customer-facing sales or account Management in the healthcare or information technology industry
• Experience working with large health IT, software and/or services companies
• Willingness and ability to travel up to 25% of the time
  

Preferred Qualifications:

• Bachelor’s degree
• Experience with laboratory testing
• Experience working with EHR and physician workflows
• Experience working with reference laboratories or systems integrators such as Quest, Lab Corp or ELLKAY
• Proven track record of successful account management and/or sales or revenue retention and growth activities for complex customers or projects
  

Careers with Optum. Our objective is to make health care simpler and more effective for everyone. With our hands at work across all aspects of health, you can play a role in creating a healthier world, one insight, one connection and one person at a time. We bring together some of the greatest minds and ideas to take health care to its fullest potential, promoting health equity and accessibility. Work with diverse, engaged and high-performing teams to help solve important challenges.

California, Colorado, Connecticut, Nevada, New York, Rhode Island, or Washington Residents Only: The salary range for California, Colorado, Connecticut, Nevada, New York, Rhode Island or Washington residents is $60,000 to $130,000. Role is also eligible to receive bonuses based on sales performance. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.