Senior Director, Sales, Payer Market

Full Time
Remote
Posted
Job description
Overview:
Who we are
FinThrive is advancing the healthcare economy. We rethink revenue management to pave the way for a healthcare system that ensures every transaction and patient experience is addressed holistically. We’re making breakthroughs in technology—developing award-winning revenue management solutions that adapt with healthcare professionals, freeing providers and payers from complexity and inefficiency, so they can focus on doing their best work. Our end-to-end revenue management platform delivers a smarter, smoother revenue experience that increases revenue, reduces costs, expands cash collections, and ensures regulatory compliance across the entire revenue cycle continuum. We’ve delivered over $8.8 billion in net revenue and cash to more than 3,245 customers worldwide. When healthcare finance becomes effortless, the boundaries of what’s possible in healthcare expand. For more information on our new vision for healthcare revenue management, visit FinThrive.com

What we offer
Our people make us great. We know that our colleagues are the most integral part of our story.

We offer a flexible, work-from-anywhere environment -coming together across time zones, countries, home offices and computer screens. Our valued team members work across the U.S., Canada, India and beyond.

We encourage you to take time away from work –whenever you need it. Our flexible time off lets you make time for what matters most. We want you to travel, refresh, spend time with family and friends, and give back to your communities.

We’re big on professional development. Through training and education, we help you develop the skills you need to excel in your role and beyond.

We’re proud of our award-winning culture. We've been certified as a “Great Place to Work” since 2017. Our goal is to engender a culture based on diversity, inclusion and respect—a culture where your voice is valued—and you always have a seat at the decision-making table.

FinThrive Perks
  • Fully remote working environment
  • Flexible time off (FTO)
  • Professional development opportunities
  • 12 Weeks of paid parental leave
  • In-person and virtual company retreats
  • 5-days of paid volunteer hours at an approved 501(c)(3) Organization
  • Company lump-sum contribution to HSA-eligible medical enrollees
  • 401k Eligible upon date of hire—up to 3% company match
  • Exclusive discounts from your favorite brands via PerkSpot
Impact you will make
The Senior Director Payer Sales, will be responsible for leading a team that drives business development initiatives and strategy in the payer market space. In this role, you will contribute directly alongside members of the sales, marketing, business development, executive, client strategy and client success teams as well as interact directly with senior with the ultimate goal of driving meaningful growth and building enduring partnerships.

What you will do
  • Manage a team of Sales professionals who focus on Payer market (direct and channel) that have a stake in the healthcare revenue cycle. Ensure those professionals can effectively position FinThrive Payer Solutions (e.g., Data, Rev Cycle Tech, etc.) to those target Companies
  • Establishes/identifies priorities and key market opportunities to develop business strategies along with a strategic plan; explore new sales opportunities by analyzing competitive information and establishing courses of action
  • Maintain a deep working knowledge of FinThrive payer solutions and how they meet the business needs of current and prospective clients
  • Leverage knowledge of the Payer space to inform product positioning and sales strategy
  • Work closely with key internal stakeholders as applicable to ensure the right companies are being targeted, based on criteria for successful partnership
  • Manage partner growth, monitor, and enhance metrics for clients and integration points
  • Establish market accepted pricing models and processes for our partners
  • Success is measured via Bookings and Revenue Growth
  • Responsible for creation and maintenance of Value-Added Reseller (VAR) contract terms and conditions
  • Forecast and execute on agreed upon plans to exceed quarterly and annual targets for bookings and revenue based on the teams’ ability to generate interest and qualify and formalize agreements with these identified companies
  • Ensure minimal terminations against quarterly and annual targets
  • Develop talent and advancement path of team members and recruit the right new talent as applicable
  • Create and maintain a positive image of the Company via business relationships with internal and external clients
  • Remain knowledgeable on value associated with FinThrive Solutions and how Client Business Issues are addressed
  • Adhere to all company policies and procedures including, but not limited to those identified within the Standards of Business Conduct and the Colleague Handbook, as may be amended from time to time. Adhere to all applicable laws and regulations and the company's governance/compliance program
  • Responsible for reporting violations of the company's policies and procedures, Standards of Business Conduct, governance program, laws and regulations through the company's Help Line or other mechanism that may be available at the time of the violation. Assists with internal control failure remediation efforts
  • Becomes knowledgeable of internal control responsibilities through training and instruction. Responsible and accountable for internal control performance within their area of responsibility. Participates in the internal controls self-assessment process
  • Ensure concerns with internal control design or performance and process changes that impact internal control execution are communicated to management
  • Possess a full and complete understanding of the internal control requirements within their area of ownership/responsibility. Responsible and accountable for internal control implementation and performance within their area of ownership/responsibility. Ensures proper internal control change management protocol is followed
What you will bring
  • Bachelor’s degree in Sales, Marketing, or related Business degree
  • 12+ years’ work experience in healthcare revenue cycle, expertise in the health insurance industry including medical expense management, data integrity, or healthcare IT or technology vendor with demonstrated track record of increasing responsibility
  • Previous proven experience managing sales professional in the payer market (s)
  • Experience building revenue-generating partnerships with industry leaders
  • Self-starter and independent thinker with the aptitude to work autonomously
  • Strong communication skills, ability to synthesize complex issues and communicate into simple messages
  • 5+ years B2B experience
  • Demonstrated experience creating net new success
  • Acumen related to data and Social Determinants of Health applicability to market
  • Ability to quickly become a leading expert on FinThrive solutions
  • Ability to work independently and manage multiple tasks and projects
  • Demonstrated ability to work in a collaborative and matrixed team environment
  • Travel required: Up to 50% / Remote accommodation is available
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