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Job Description

At FIS, our technology and our people are always moving forward. While we advance the way the world pays, banks and invests, our teams also grow their own careers. We believe in building inclusive teams where everyone’s views count. Together, our collective diversity, skills and talents empower us to deliver the best products and solutions for our colleagues, clients and communities. If you’re ready to see how far we can grow together, we have one question: Are you FIS?

About the role:
Developing support role. Moderate skills with high level of proficiency. Has complete understanding of statement processing department. May coach junior technical staff. Works under general supervision with latitude for independent judgment. May consult with senior peers on more complex issues. Typically requires a minimum of two years of statement processing experience with at least one year as a Statement Processing Associate I.

Schedule; Monday to Friday 1st Shift.

What you will be doing:

• Prepares cycles for manual and/or automated enclosing by sorting rejects, working a direct fine sort report and the manual filing of these rejects.
• Handles special processing for various banks.
• Manually renders enclosure and non-enclosure statements for various banks using appropriate marketing inserts and envelopes.
• Prepares bulk items to be sorted at statement cycle time.
• Files bulk file items within stationary and movable storage units.
• Performs physical searches using systems to determine item location for rejects and loose items.
• Works snag statements before sending to customers.
• Kicks off image statements at selected data centers, fixes snags and completes function by sending to print.
• Prepares truncation for pick-up and delivery to an alternate storage site for storage or shredding.
• Performs necessary quality checks throughout the entire statement/notice job.
• Answers questions and concerns from various internal and possibly some external customers.
• May be required to work flexible schedules based on business need (some holidays, necessary overtime, alternate weekends, etc.
• Other related duties assigned as needed.

What you will need:

• Capacity to lift and carry trays and envelopes up to 40 pounds
• Considerable knowledge of statement processing
• Experience operating mail machines
• Knowledge to perform calculations on a calculator
• Proficient written and oral communication skills in dealing with employees or external customers/clients

EDUCATION REQUIREMENTS
High school diploma or GED

What we Offer you:

• Opportunities to innovate in fintech
• Inclusive and diverse team atmosphere
• Professional and personal development
• Resources to contribute to your community
• Competitive salary and benefits

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Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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