Job description

JOB DESCRIPTION

Position Title: Store Leader

Reports to: District Leader

Royal Farms mission is "to be the best!"
In order to achieve our mission, it’s important for our team members to work together to maintain a clean and safe store and to always serve fresh, high quality food. Our purpose is to give our customers "the gift of time," by assisting them in a fast, friendly, and courteous manner while visiting our stores.

Accountabilities and Responsibilities

Operational Management
Manage to achieve or exceed standards in a clean and innovative environment, and areas of customer satisfaction, quality and freshly prepared foods

• Handles customer complaints in a courteous and professional manner
• Ensures all sales transactions are accurately recorded and all cash handling procedures are followed
• Ensures all shift change and cash report duties have been completed accurately per established guidelines
• Ensures that proper cleaning procedures and materials are used to maintain a clean, organized and sanitary food service operation
• Ensures proper operation and maintenance of store equipment
• Monitors and ensures food service items are displayed in an appealing manner offering the freshest product available for the customer
• Ensures all products are cooked and held per H.A.C.C.P guidelines
• Monitors and ensures that store staff keeps shelves and the vault product stocked, rotated and “blocked” to achieve freshness and quality standards and easy customer access
• Maintains any required food handlers’ certification / license as required and ensures store staff has been certified / licensed as well
• Ensures all items in the store are priced properly
• Follows prescribed gasoline strategy and ensure store is in gasoline compliance (per DOE requirements)
• Monitors gasoline competition
• Maintains a safe working and shopping environment at all times through enforcement of safety and security procedures
• Ordering store merchandise
• Professional relationship with Vendors and outside companies
• Enforces rules, procedures and policies
• Executes the company mission, corporate strategy, goals and objectives
• Performs other duties as assigned by District Leader

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Human Resource Management
Manage to achieve or exceed standards in area of employee growth and retention

• Ensures full compliance with all government regulations to include: DOL, INS, OSHA,

Health Department, and EEOC regulations pertaining to store operations

• Ensures that store is adequately staffed through effectively hiring and scheduling qualified dependable personnel
• Counsels employees on job related matters
• Performs personnel activities related to performance including weekly employee profiles and required evaluations
• Communicates on a timely basis the information necessary to maintain standard operations, procedures and policies, government inspections, and other “need to know” information to subordinates and superiors
• Ensures all employees are trained using the prescribed materials, tools, and processes

Administrative / Financial Management
Manage to achieve or exceed standards in area of Accounting, Controls, and Budgeted profit requirements

• Achieve or exceed the financial goals within the store’s operating budget
• Completes all daily close out procedures
• Records and analyzes all accounting information on the Daily Sales Recap
• Performs price book / invoice entry functions daily
• Maintains accuracy of the perpetual store inventory utilizing the S.A.R.U. report
• Conduct and maintain business with Vendors following vendor procedures and policies
• Enthusiastically supports marketing activities to employees and ensures proper staffing and execution of marketing directives
• Performs daily banking procedures

Physical Requirements

• This position requires constant standing, bending and reaching with a moderate amount of manual dexterity. Frequent lifting of 1 –5 pounds and occasionally lifting of up to 50 pounds are required
• Ability to perform tasks in all areas of the store which may include exposure to the cold while working in the cooler / freezer and while maintaining the parking lot and exterior areas of the stores perimeter

Qualifications

• Must be available to work holidays, nights, and weekends as required by the company.
• A high school diploma or GED equivalent is required.
• Must have 2 years Restaurant management /Food Service supervisory experience or the equivalent of 1 year in-store experience (Royal Farms).
• Must complete the Store Leader in Training Program

Job Type: Full-time

Pay: $55,000.00 - $70,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Experience level:

• 1 year

Shift:

• Day shift
• Evening shift
• Morning shift
• Night shift

Weekly day range:

• Monday to Friday
• Weekend availability

Experience:

• Management: 1 year (Required)

Work Location: In person

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