Are you ready for a challenging technical role with diverse responsibilities? Do you enjoy working in an agile environment, close to customers, where new initiatives and possibilities are constantly emerging? Excited to reinforce and be a part of a team with a “we’re in this together”-mentality?

Come and join the Power Technique Service Division at Atlas Copco Airpower.

The role

As Technical Support Specialist, it will be your mission to solve complex technical issues and initiate optimization projects. Ultimately, you will ensure we understand our customer's needs and that we provide the equipment and services to support those needs. You will report to the technical service manager.

Key responsibilities include:

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  Offering day by day timely 2nd and 3rd line technical support in solving complex problems together with our teams at customer site.
• Continuously improve the product quality by a proactive reporting follow up. This includes analyzing warranty reports, failure reports and the behavior of our connected equipment. You are the driving force in the technical committee meetings (TCM) and participate in the product quality meetings (PQM)
• Play an active role in product development to assure the highest level of serviceability and lowest lifecycle cost by giving a strong involvement in the project team meetings (PTM and PCM)
• Develop and provide technical training, troubleshooting guidelines, video instructions, … in line with our divisional strategy.
• Collaboration with all stakeholders (cross-departmental and cross-divisional)

What we expect from you

• 
  Bachelor in engineering. A solid experience in a similar, technical environment could also be relevant. Both would be ideal.
• Sound technical understanding and interest in (new) products/technical developments.
• Technical affinity and/or experience of compressors and diesel engines is essential.
• An interest in IoT, connectivity solutions and /or alternative power sources such as hybrid drives, VSD, battery technology is considered a strong plus.
• Software skills (MS Office, CAQ and BPCS) are ‘nice to have’.
• You are fluent in English, both spoken and written, for collaboration in multinational teams. An additional language is considered a plus.
• You can’t wait to travel and make short international trips when needed.
• Your personality and motivation match Atlas Copco:
• Problem-solving mindset and strong customer focus
• A pragmatic approach to new challenges and the ability to rapidly switch tasks depending on priorities
• Working as part of a team to find the best solution to a challenge
• Driving your own work and willing to take on new projects and bigger tasks when the opportunity arises.

What you can expect from us

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  A friendly, family-like atmosphere
• Plenty of opportunities to grow and develop
• A culture known for respectful interaction, ethical behavior and integrity
• Potential to see your ideas realized and to make an impact
• New challenges and new things to learn every day
• Access to global job opportunities, as part of the Atlas Copco Group

Although this vacancy is posted in the international job market, we foresee a local contract conditions for this position.

If relocation is needed , local plus terms will apply.

Start a journey of endless opportunities
At Atlas Copco we believe in challenging the status quo, always looking for a better way. Our leading-edge technology and great ideas enable us to innovate for the future.
We believe that passionate people make it happen. You are a brand ambassador and our face towards our customers. With us you drive your own professional journey and you are empowered to act.
We offer a wide range of interesting job roles and many opportunities to grow. This is where it begins – Join us at the Home of Industrial Ideas.