Summary

Assists in the daily operation of the facility while caring for the tenants in accordance with current federal, state and local standards, guidelines and regulations, by performing the following duties.

Essential Duties and Responsibilities Duties are determined by the facility and may include, but are not limited to the following:

Competency

Must be able to perform job adequately and meet all elements of job requirements:

To perform the job successfully, an individual should demonstrate the following competencies:

Adaptability – Adapts to changes in the work environment; manages competing demands; accepts criticism and feedback; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events.

Attendance/Punctuality – Schedules time off in advance; begins work on time; keeps absences within guidelines; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.

Conflict Resolution –Encourages open communications; confronts difficult situations; maintains objectivity; keeps emotions under control; uses negotiation skills to resolve conflicts.

Dependability – Responds to requests for service and assistance; follows instructions, responds to management direction; takes responsibility for own actions; commits to doing the best job possible; keeps commitments.

Initiative Volunteers readily; undertakes self-development activities; seeks increased responsibilities; takes independent actions and calculated risks; looks for and takes advantage of opportunities; asks for and offers help when needed.

Job Knowledge – Competent in required job skills and knowledge; exhibits ability to learn and apply new skills; keeps abreast of current developments; requires minimal supervision; displays understanding of how job relates to others; uses resources effectively.

Leadership – Exhibits confidence in self and others; inspires respect and trust; reacts well under pressure; shows courage to take action; inspires and motivates others to perform well.

Oral Communication – Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in meetings.

Planning/Organizing – Prioritizes and plans work activities; uses time efficiently; plans for additional resources; integrates changes smoothly; sets goals and objectives; works in an organized manner; organizes or schedules other people and their tasks; develops realistic action plans.

Quality – Demonstrates accuracy and thoroughness; displays a commitment to excellence; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality.

Safety - Observes and follows all safety rules, policies, procedures and warning signs; follows prescribed job policies and procedures; uses all prescribed and necessary safety devices and Personal Protective Equipment (PPE); uses equipment and materials properly; immediately reports all incidents, accidents, injuries and near misses; reports potentially unsafe conditions; is proactive, supportive and participates in the Safety Program.

Teamwork – Balances team and individual responsibilities; exhibits objectivity and openness to others’ views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone’s efforts to succeed.

Qualifications

To perform job this successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and /or Experience

Language Skills

Ability to read, and interpret procedures manuals. Ability to effectively present information to individuals and respond to questions from supervisors and regulatory agencies.

Mathematical Skills

Ability to add, subtract, multiply, and divide in using whole numbers.

Reasoning Ability

Ability to interpret a variety of instructions furnished in written, oral, or schedule form.

Other Qualifications

Must have the desire to work with convalescent, geriatric or light psychiatric residents. Will assure that the resident's rights to fair and equitable treatment, self determination, individuality, privacy, property, and civil rights, including the right to wage complaints, are well established and maintained at all times. Must maintain confidentiality of resident and facility information. The employee shall use only the minimum necessary information to perform his or her responsibilities. Trust worthiness, loyalty, fairness, honesty and reliability must be one of his/her best assets.

Exposure Risk

This position carries a risk for blood borne pathogen (BBP) exposure. Must practice appropriate engineering and work practice controls, including standard precautions and hand hygiene. Must use appropriate personal protective equipment (PPE). Hepatitis B vaccine is recommended.

Hill Top Home of Comfort and Legacy Lodge are an Equal Opportunity Employer