Job description

Summary

This position is designed to provide excellent customer service to the customers of the City's Water Utility Department.

Essential Duties and Responsibilities

• Processes payments from customers in person, mail, dropbox, online and by phone. Cash handling daily for payment processing.
• Scans data and compiles records and reports.
• Gives information to customers and employees.
• Prepares, issues, and sends out receipts, bills, policies, and billing statements.
• Operates computer terminal to input and retrieve data.
• Operates office machines such as computer, copier, fax, adding, and calculating machines.
• Opens and routes incoming mail, answers correspondence, and prepares outgoing mail.
• Greets and assists visitors.

Supervisory Responsibilities:
This job has no supervisory responsibilities

Education and/or Experience

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Bilingual desired.

Job Type: Full-time

Pay: $18.62 per hour

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