Opportunity: Accounts Receivable

Assist in processing billing for hotel guests and functions.

Potential Career Path

Assistant Controller – Controller – Regional Director of Accounting

Essential Job Functions

• Prepare daily accounts receivable work. Process the daily front desk interface postings (CL Transfers).
• Answer correspondence relative to accounts receivables. Prepare journal entries and obtain appropriate level of approval for adjustments. Prepare special billings
• Apply payments/advance deposits from guest to their accounts.
• Balance Group Billings and mail them within 72 hours.
• Balance accounts monthly and mail out daily and monthly statements. Review all accounts to make sure payments and/or deposits are applied. Ensure all back-up are included in the statements before mailing.
• Perform other duties and responsibilities asked by the Controller or GM based upon department needs.
• Preside over monthly credit meeting. Attend pre-convention meetings. Resolve problems with 60-day and plus accounts. Complete credit application for all new Direct Bill accounts for submission for approval to the Credit Committee.
• Ensure all A/R files are kept in storage in compliance with the hotel’s established retention period.
• Ensure all necessary copies of documents/back-up, such as Banquet checks, are complete and properly files with the Statements.
• Review and research credit balances.
• Coordinate with Collections on guest disputes to facilitate prompt payment on the account.
• Be readily available/ approachable for all guests.
• Take proactive approaches when dealing with guest concerns. Follow property specific second effort and recovery plan.
• Ensure staffing levels allow team members to exceed guest needs.
• Extend professionalism and courtesy to guests at all times.

Position Requirements

• Associates or Bachelor’s degree in accounting or related field preferred.
• Previous accounting in the hospitality industry preferred.
• Working knowledge of Microsoft Office applications, including advanced skills in Excel.

Work Environment and Context

• Work schedule varies and may include occasionally working past normal scheduled work time, holidays and weekends if required to meet accounting deadlines.
• Required to sit for extended periods, lift up to 10 pounds, bend, reach, use hands and fingers to operate keyboard.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It