This role provides administrative support to the Employee Solutions department by serving Four Seasons through Excellence and Integrity.

• Serves as first point of contact for all incoming requests and inquiries to Employee Solutions office.
• Provides excellent, professional service to all internal and external customers while adhering to departmental service standards on quality and timeliness.
• Assists the department with adhering to best practices, ensuring compliance, and processes meet the needs of department and organization.
• Assists with recruitment efforts, New Hire Orientation and onboarding logistics as needed.

• Maintains Employee & Volunteer Badge Photo Database.

• Provides support with employee personnel files, record-keeping, quarterly audits, and ensures compliance with The Joint Commission Standards and applicable health and labor laws.

• Supports the planning and facilitation of employee appreciation processes including but not limited to Employee Birthday Cards, Employee Recognition Weeks, Scrub Shows, CNA Anniversaries, and Employee Years of Service awards.
• Performs periodic (weekly, monthly, quarterly) reporting from HRIS including but not limited to: tenure report, birthday report, active employee list, etc.

• Completes employment verifications.
• Sorts and processes all incoming departmental mail.

• Any other administrative support tasks requested.

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  Knowledge of human resources functions and/or operations
• Knowledge of administrative skills
• Knowledge of HIPAA privacy rules and regulations
• Knowledge of HRIS records systems

• Consistent data entry skills
• Excellent attention to detail and accuracy
• Proficient in MS Office: Outlook, Word, Excel, etc.

• Excellent organization skills
• Excellent interpersonal skills
• Excellent written and oral communication skills
• Demonstrated critical thinking skills
• Excellent customer service skills

• Ability to work independently with minimum supervision
• Ability to be flexible and accommodating
• Ability to focus on details
• Ability to use good judgment, take direction, and ask for help when needed

• Ability to work under pressure to meet deadlines
• Ability to take initiative
• Ability to interact with various departments throughout the organization
• Ability to work flexible hours, if needed
• Ability to participate as a team player to coordinate projects
• Ability to plan, prioritize and coordinate multiple projects

Education:

• High School Diploma/GED required
• Associates Degree, or related field or equivalent experience preferred

Experience:

Licensures & Certifications:

• 
  Ability to sit for prolonged periods of time; up to four hours per day
• Constant use of hands to finger, handling, or feeling; reach with hands and arms; and talk; or hear

• Ability to occasionally lift and/or move up to 10 pounds

• Specific vision abilities required are close vision and distance vision with the ability to adjust focus

All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the duties of the position. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned as deemed appropriate.

In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals.

JOB DESCRIPTIONS ARE NOT INTENDED AS AND DO NOT CREATE EMPLOYMENT CONTRACTS. THE ORGANIZATION MAINTAINS ITS STATUS AS AN AT-WILL EMPLOYER.

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  Maintain confidentiality of information
• Order and maintain office supplies as needed
• Assist with meeting preparation including, but not limited to room, conference call set-up and A/V support

• Participate in ongoing education and training offered by the agency and/or as required
• Comply with company policies, procedures, guidelines, and Mission Statement
• Practice safety and infection control methods
• Oversight of volunteers as needed