Job description

Box Appliance Needs Premier Appliance Service Technicians Now

Are you an appliance service technician looking for a better career? Are you looking to work on luxury appliances with great customers, in beautiful neighborhoods, and in a family-owned company that values you? Congratulations, your search is over, because Box Appliance is hiring.

About Box Appliance

Box Appliance is a family-owned-and-operated appliance repair company, founded in 1972, and is California’s Premier Service Partner for Sub-Zero, Wolf, and Cove. We are growing fast and need talented people to keep up with demand.

What does it mean to you that we’re a “Premier Service Partner for Sub-Zero, Wolf, and Cove”? It means we are and have been for many years the top of the top-notch; it means we are officially authorized by Sub-Zero, Wolf, and Cove as one of the nation’s most exclusive partners. It means when you’re in the field servicing their luxury appliances you have the best training and access to the latest factory knowledge.

Job Description

We are looking to hire an appliance repair technician who will service customers’ Sub-Zero, Wolf, and Cove appliances around our service areas. We would prefer a seasoned appliance service technician, especially those that have worked on Sub-Zero, Wolf, and Cove appliances in the past. We ask that you have experience in some form of maintenance & repair, electrical wiring and troubleshooting, HVAC, or other mechanical, problem-solving discipline.

Responsibilities Include:

• Servicing and repairing Sub-Zero, Wolf, and Cove appliances including refrigerators, washers, gas ranges, and more.
• Using diagnostic tools to accurately determine repair plans.
• Educating customers about their appliances, how to best use them, and how to maintain them.
• Driving to customers' homes in the company-provided vehicle with the parts necessary to complete the job.
• Maintaining the highest level of professionalism and excellent customer relations with each service call.

Qualifications and Skills

Candidates must:

• Have relevant experience, including any maintenance & repair, electrical wiring & troubleshooting, HVAC or other mechanical trade or discipline. Prior experience with Sub-Zero, Wolf and Cove appliances is a plus
• Possess a great attitude and professional appearance
• Enjoy the customer service side of the job to earn the trust and goodwill of sophisticated clientele
• Have a strong work ethic and be driven to deliver exceptional service experiences
• We have hundreds of 5-star reviews across all platforms online and need technicians that possess excellent customer service skills; our current techs are proud of the fine work they do
• Be tech-savvy, as more and more of our work involves computers
• Be detail-oriented, following specific process steps to ensure quality workmanship and typing up accurate service notes
• Be a self-starter who is always willing to become an even better technician to better service our Sub-Zero, Wolf and Cove customers.
• Be able to lift 60 lbs, push 100 lbs, and pull 50 lbs
• While we prefer a seasoned appliance service technician, we will train otherwise great candidates for the job

Compensation and Benefits

Box Appliance offers the following benefits to meet the needs of employees and their families:

• Starting salary from $25-$40/hour, depending on experience.
• Overtime readily available
• Uniform, company vehicle, fuel, parts/supplies and full technical support
• Medical, Dental, Vision
• Matching 401(k) / SIMPLE IRA
• PTO
• Continuing Education
• Employee Recognition
• Manageable routes allow for quality work during regular work hours of Monday – Friday 8am – 4:30pm
• Morale boosting events
• Career Growth
• Work-life Balance

Box Appliance provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Type: Full-time

Pay: $25.00 - $40.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Experience:

• HVAC: 1 year (Preferred)
• Mechanical knowledge: 1 year (Preferred)
• Appliance repair: 1 year (Preferred)

License/Certification:

• Driver's License (Required)

Work Location: On the road

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