Job description

TMC Transportation is the nation’s largest employee-owned, open deck transportation company. Founded in 1972, and headquartered in Des Moines, Iowa, TMC provides expert transportation services and supply-chain management solutions throughout the 48 contiguous states. If you’re seeking a rewarding career at a dynamic company built on integrity, innovation and dedication to quality and customer service, then join us in our Destination of Excellence.

TMC Offers:

• Competitive Salary
• Comprehensive Benefit Package
• 401(k) Plan
• Employee Ownership - ESOP!

TMC Transportation has an immediate full-time opening for a Road Repair Coordinator working out of our office in Des Moines, Iowa.

Mon-Fri 6pm-4am
Mon-Fri 8am-6pm

PRIMARY FUNCTION:
Direct and assist drivers and service providers, in a team environment, to establish the diagnosis and repair of breakdowns of company equipment. If necessary, the reassignment of freight movement to other available company equipment.

DUTIES AND RESPONSIBILITIES include the following:

· Responds to calls and satellite messages from drivers notifying of a service problem or road breakdown or road emergency.

· Prioritizes and schedules repairs according to urgency. Approves and authorizes repairs and negotiates repair cost payments.

· Analyzes all known information on specific breakdowns and formulates a repair plan, which includes troubleshooting, a repair either on the road, or at the nearest TMC facility.

· Establishes appropriate service providers. Contacts service providers to verify location, type of service provided, service hours, parts and service availability, and costs.

· Communicate effectively with drivers, vendors, Fleet Managers, and other internal personnel regarding company policies, delay & break down updates, and possible complaints.

· Responsible for entering and updating all breakdown notes and related data into computer database and company intranet.

· Responsible for records of breakdowns, repairs, costs, and any other applicable information about service providers.

· Evaluates invoices for appropriateness of all charges and issue payment to vendors.

· Verify maintenance records pertaining to unit repair history.

· Promote safety throughout all areas of operations.

· Ensure the awareness of and enforce company policies.

· Other duties as assigned.

MINIMUM QUALIFICATIONS/EXPERIENCE:

· High School degree and/or equivalent related experience required.

· Strong knowledge of Microsoft Office (Word and Excel) products.

· Ability to lead, manage and direct in a fast-paced work environment.

· Must be able to plan and organize, pay attention to detail, possess problem-solving skills and multi-task.

· Excellent oral and written communication skills.

· Ability to read and interpret documents, such as safety rules, operating and maintenance instructions, and procedure manuals.

· Ability to speak effectively to vendors, drivers, and other internal personnel.

· Possess courteous, yet assertive telephone personality.

PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT: The physical requirements and work environment described are representative of those present while performing the essential functions of this job.

· Must be able to sit and use telephone and computer, simultaneously, for extended periods of time.

· Must be able to speak and hear clearly in a high volume telephone environment.

Job Type: Full-time

Pay: $21.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• On-the-job training
• Vision insurance

Experience level:

• 2 years

Work setting:

• In-person

Work Location: In person

shipshapebody.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, shipshapebody.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, shipshapebody.com is the ideal place to find your next job.