General Summary of Position

This is a new hybrid Collaborative Care Manager position which will cover existing practice at World Bank and new CoCM services at MMG Spring Valley and McLean. The position requires one day in person per week at each World Bank and Spring Valley.

Functions as a core member of a collaborative care team that involves the patient's primary care provider, psychiatric consultant, and other mental health providers. The Care Manager is responsible for coordinating and supporting mental health care within the care setting and for coordinating referrals to clinically indicated services outside the care site.

Primary Duties and Responsibilities

• Contributes to the achievement of established department goals and objectives and adheres to department policies, procedures, quality standards, and safety standards. Complies with governmental and accreditation regulations.
• Completes relapse prevention plan with patients who are in remission.
• Documents patient progress and treatment recommendations in the registry so they can be easily shared with PCPs, psychiatric consultants and other treating providers.
• Facilitates patient engagement and follow-up care. Tracks patient follow-up and clinical outcomes. Documents encounter in a registry and use the system to identify and re-engage patients.
• Facilitates referrals for clinically indicated services outside the primary care clinic such as social services, housing assistance, vocational rehabilitation, mental health specialty care, or substance abuse treatment.
• Facilitates treatment plan changes for patients who are not improving as expected in consultation with PCP and psychiatric consultant. This may include changes in medications or psychosocial treatments with appropriate referrals for additional services.
• Monitors patients in person or by phone for changes in clinical symptoms, treatment side effects, or complications.
• Participates in regularly scheduled caseload consultation with the psychiatric consultant and communicates resulting treatment recommendations to the patient's primary care provider. Consultations will focus on patients new to treatment or those who are not improving as expected.
• Performs other duties as assigned.
• Provides brief interventions using evidence-based techniques such as Behavioral Activation, Problem-Solving treatment, Motivational interviewing or other treatments appropriate for primary care settings.
• Screens and assesses patients for common mental health and substance abuse disorders. Provides basic education and available treatment options. Provides referrals to evidence-based psychosocial treatments as clinically indicated.
• Supports and closely coordinates mental health care with the patient's primary care provider and, when appropriate, other mental health providers.

Minimum Qualifications
Education

• Master's degree in Psychology, Social Work or related field required and
• BSN or LPN with mental health training/certification may be substituted required

Experience

• 1-2 years Related experience in a similar care model preferred and
• Experiencing working with patients who have co-occurring mental health, substance abuse and physical health problems. Must have experience with screening for common mental health and/or substance use disorders patient assessments and treatment planning required and

Licenses and Certifications

• LCSW-C (Licensed Certified Social Worker-Clinical), LMSW (Licensed Masters Social Work) or LCPC (Licensed Clinical Professional Counselor) required and
• BSN or LPN with mental health training/certification accepted required and
• PhD in Psychology may be substituted required

Knowledge, Skills, and Abilities

• Strong communication skill.
• Demonstrated ability to collaborate effectively in team setting.
• Ability to effectively engage patients in a therapeutic relationship.
• Working knowledge of differential diagnosis of common mental health and/or substance use disorders.
• Knowledge of psychopharmacology for common mental health disorders.
• Basic computer skills preferred.

Why MedStar Health?
At MedStar Health, we understand that our ability to treat others well begins with how we treat each other. We work hard to foster an inclusive and positive environment where our associates feel valued, connected, and empowered. We live up to this promise through:

• Strong emphasis on teamwork—our associates feel connected to each other and our mission as an organization. In return, our effective team environment generates positive patient outcomes and high associate satisfaction ratings that exceed the national benchmark.
• Strategic focus on equity, inclusion, & diversity—we are committed to equity for all people and communities. We continue to build a diverse and inclusive workplace where people feel a sense of belonging and the ability to contribute to equitable care delivery and improved community health outcomes at all levels of the organization.
• Comprehensive total rewards package—including competitive pay, generous paid time off, great health and wellness benefits, retirement savings, education assistance, and so much more.
• More career opportunities closer to home—as the largest healthcare provider in the Baltimore-Washington, D.C. region, there are countless opportunities to grow your career and fulfill your aspirations.

About MedStar Health
MedStar Health is dedicated to providing the highest quality care for people in Maryland and the Washington, D.C., region, while advancing the practice of medicine through education, innovation, and research. Our team of 32,000 includes physicians, nurses, residents, fellows, and many other clinical and non-clinical associates working in a variety of settings across our health system, including 10 hospitals and more than 300 community-based locations, the largest home health provider in the region, and highly respected institutes dedicated to research and innovation. As the medical education and clinical partner of Georgetown University for more than 20 years, MedStar Health is dedicated not only to teaching the next generation of doctors, but also to the continuing education, professional development, and personal fulfillment of our whole team. Together, we use the best of our minds and the best of our hearts to serve our patients, those who care for them, and our communities. It’s how we treat people.

MedStar Health is an Equal Opportunity (EO) Employer and assures equal opportunity for all applicants and employees. We hire people to work in different locations, and we comply with the federal, state and local laws governing each of those locations. MedStar Health makes all decisions regarding employment, including for example, hiring, transfer, promotion, compensation, benefit eligibility, discipline, and discharge without regard to any protected status, including race, color, creed, religion, national origin, citizenship status, sex, age, disability, veteran status, marital status, sexual orientation, gender identity or expression, political affiliations, or any other characteristic protected by federal, state or local EO laws. If you receive an offer of employment, it is MedStar Health's policy to hire its employees on an at-will basis, which means you or MedStar Health may terminate this relationship at any time, for any reason.