Job description
About Us:
OWC is a fast-paced, friendly atmosphere that advocates ingenuity and encourages every employee to contribute ideas towards the discovery of the next innovative concept that could change the world of technology. Our shared vision of the ultimate customer experience is a key component to achieving the industry-leading results OWC has become known for around the globe. We firmly believe that the best in life is obtained through dedicated teamwork and creativity.
OWC is an environmentally conscious company committed to the conservation of our planet's resources through the use of renewable energy and company-wide recycling programs. Today OWC is recognized as a leading zero-emissions Mac and PC technology company. Other World Computing (OWC) has been providing the highest quality hardware products and support to the computer industry since 1988, specializing in Mac upgrades and expansion products to extend the useful life of Macs and reduce e-waste. We have one of the largest online catalogs for computer and iDevice enhancement products through our e-commerce portal www.macsales.com and have been steadily expanding the software solutions we provide as well through our brands SoftRAID and Mediafour.
OWC offers great benefits such as medical, dental, vision, 401K, short/long term disability, HSA and FSA accounts and a wellness program. We provide paid time off and 6 paid holidays as well as flexible schedule and work from home opportunities. We value our employees so there is potential for career growth, cross functional training, stretch assignments and ongoing educational opportunities.
Other World Computing is seeking an individual to join our Merchandising Team to support our growing product information management needs. The Product Information Specialist will be responsible for the integrity and processing of product data, as well as various support projects for the Merchandising Department.
Supervisory Responsibilities:
- None
Duties/Responsibilities:
- Data integrity ownership, including:
- Ensure the accuracy of all product content within the PIM, including key data fields, attributes, product descriptions, images, and documents needed to support online sales.
- Identify product data issues and proactively make necessary data revisions.
- Create and perform data cleansing activities, including identifying and resolving product data and/or processing issues.
- Perform data integrity audits as needed.
- Review product data needs and implement new attributes, data models, and processes to address those needs.
- Enhance product data and data models, including collection of additional product data as needed (i.e. contacting vendors, performing web searches, etc.)
- Develop reports related to product information and data quality, and other projects as assigned by eCommerce Marketing Manager.
- Work with PIM users to troubleshoot and resolve system problems.
- Develop training materials and processes for new and existing PIM users.
- Participate as subject matter expert in projects/meetings to determine immediate or future data management or reporting needs.
- Assist eCommerce Marketing Manager in developing product data roadmaps, including recommendations for data enhancements, and new ways to leverage product data across other data systems (both internal and external).
- Special projects as assigned by leadership.
Required Skills/Abilities:
- Proficiency working with large amounts of product data and/or PIM/BI tools, including data management and manipulation
- Proficiency managing data with Microsoft Excel/Google Sheets (using advanced functions, such as filters, pivot tables, VLOOKUP’s, etc.)
- Experience with scripting (JavaScript, etc.) and/or front-end markup (HTML, etc.) languages
- Highly competent computer skills
- Teamwork and interdepartmental communication skills are critical
- Exceptional organization skills and attention to detail
- Working knowledge of scientific terms, abbreviations, and characters.
- Excellent spelling, grammar, and other language skills required to create and edit consumer-facing content.
- Working experience leveraging product data to support an ecommerce platform also a plus.
Education and Experience:
- Bachelor’s degree with one to three years of experience managing complex product data, preferably in a manufacturing/distribution/computer hardware environment; or minimum three years of related experience in lieu of education
Physical Requirements:
Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. This job description supersedes prior job descriptions. When duties and responsibilities change and develop, the job description will be reviewed and is subject to changes of business necessity.
EEO/AA Employer
Applicants must be currently authorized to work in the United States.
We are proud to be an Equal Opportunity and Affirmative Action employer, and considers qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law.
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