Job description
Hours of Work :
40
Days Of Week :
8a-5p
Work Shift :
Job Description :
Your Job:
The Epic Care Link System Analyst is a highly technical, fast-paced, and challenging position. You'll collaborate with multidisciplinary team members to provide the very best care for our patients. The Epic Care Link System Analyst supports the functionality of Epic Care Link modules for Methodist outpatient community offices.
This position requires extensive knowledge of Epic Care Link application build/maintenance. It is an application analyst of system functionality.
This position requires extensive knowledge of Epic Care Link application build/maintenance. It is an application analyst of system functionality.
Education
- Bachelor's degree in Computer Science, Information Systems, or related specialty, and/or equivalent experience/training.
- Epic Care Link Certification and/or Accreditation/Proficiency is required
- Ability to communicate effectively, orally, and in writing with various levels of staff.
- Ability to work as a team player
- Ability to work independently
- Effective organizational and time management skills.
- Work closely with public; ability to retain composure, interact with tact
- Work Experience: 1+ years
- Works with confidential patient information
Job Roles
Create and maintain application build for the Epic System.- Investigates and resolves issues that may arise with Epic Care Link
- Communicates progress to the affected users routinely. Fields questions from physicians and staff on the use of Epic Care Link as well as collecting feedback on changes needed
- Implementing new functionality within the Epic Care Link module
- Stays abreast of functionality improvements in new versions and testing during upgrades; on an ongoing basis, takes advantage of available resources to improve knowledge and understanding of the system.
- Tests new releases and applies specialized knowledge and experience to the process to ensure that version upgrades function smoothly
- Plan, design, test, implement, support, and maintain functionality related to Epic Care Link
- Create, test, and document new build, workflows, changes, etc.
- Assist other application teams in development features that involve Epic Care Link functionality
- Assist in all upgrade/updates, NOVA note build, testing, and demos of new features
- Manage Epic Care Link project requests and project scoping if needed
- Manage support through help desk tickets, phone calls, emails, etc.
- Attend Stakeholder meetings as requested
- Always look for ways to improve the patient/customer experience
- Take initiative for your professional growth
Methodist Health System is a highly revered, leading nonprofit healthcare organization in Dallas, Texas. Named one of the fastest-growing health systems in America by
Modern Healthcare, Methodist includes 13 hospitals, either through ownership or affiliation. Our wholly owned and full-service hospitals include Methodist Dallas, Methodist Charlton, Methodist Mansfield, Methodist Midlothian, and Methodist Richardson Medical Centers; Methodist Richardson – Campus for Continuing Care; and, our newest, Methodist Southlake Medical Center. Our affiliated physician organization is Methodist Medical Group, which includes more than 50 healthcare clinics, two concierge medicine clinics, an urgent care clinic, and a virtual care platform known as MethodistNOW. At Methodist, we strive to have a diverse workforce that reflects the communities we serve — one that is welcoming of the skills and talents of all groups. Our reputation as an award-winning employer shows in the honors we’ve earned:
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Magnet® designations for Methodist Dallas, Methodist Charlton, Methodist Mansfield, and Methodist Richardson
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150 Great Places to Work in Healthcare nine years in a row by Becker’s Hospital Review
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Military Friendly® Employer, Silver Designation
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One of three Top Healthcare Diversity Organizations in the U.S., 2019
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Ranked No. 2 on DiversityInc’s List of Top Hospitals and Health Systems in America, 2018
Our Care Commitments
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Take Care of Patients
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Take Care of Each Other
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Take Care of Ourselves
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Take Care of Methodist
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