Job description

Excelsior is seeking strong-willed individuals with a passion to build and lead their teams. A multi-specialty medical network with medical specialties including radiology, cardiology, ophthalmology, audiology, and much more. With the exponential growth Excelsior is experiencing within the 4 boroughs of New York City, opportunities are abundant for those who also appreciate loyalty and rewarding hard work. If you are a flexible individual capable of multi-tasking and looks forward to building teams, Excelsior is opening up the position of office manager for multiple offices.

Role and Responsibilities

· Overseeing day to day operations for multi-specialty medical offices.

· Managing staffing calendars and schedules.

· Working with staff to manage patient flow and patient schedule.

· Supervising, mentoring, training, and coaching staff to provide outstanding quality patient service pursuant to medical division policies, procedures, and objectives.

· Ensuring a clean and safe medical environment for staff and patients.

· Creating a positive work environment and harmony with colleagues and other Excelsior divisions.

· Identify, notify, and implement approved recommendations for improvements in operations with an emphasis on increasing patient satisfaction and retention.

· Be ready to respond to emergency or urgent situations that may arise.

· Confirming the patient data entered into EMR by staff is accurate and up to date.

· Collaborating with the billing team to rectify billing concerns.

· Knowledgeable in insurance verification, eligibility checks on all patients and obtaining pre-authorization when needed.

· Exercises problem-solving and conflict resolution skills when handling patients of various backgrounds

Qualifications and Education Requirements

· 2+ years of office management for medical specialty offices

· Basic computer skills

· Experienced in handling multiple projects at a time

Job Types: Full-time, Contract

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Weekend availability

COVID-19 considerations:
All medical offices are still maintaining covid precautions, no exceptions.

Education:

• High school or equivalent (Preferred)

Experience:

• Office manager: 2 years (Preferred)

Language:

• Chinese (Preferred)
• multiple languages other than english (Preferred)

Willingness to travel:

• 25% (Preferred)

Work Location:

• Multiple locations

Work Remotely:

• No

Work Location: Multiple Locations

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