Job description

Chesapeake Comfort Systems is an HVAC service company located in Stevensville, MD. We strive to provide a positive work environment that supports growth within the company, and we aim to deliver a positive experience to all of our customers from their initial request to the resolution of their service call or install.

We are currently hiring for an Assistant Office Manager/HR Manager. Experience in office management, HR management, and/or HVAC dispatching is highly preferred. Any candidate should be highly motivated to succeed and grow in this position. Potential for growth within the organization.

Some basic expectations and responsibilities for this position:

-Possess strong customer service skills

-Answer customer calls and emails, respond to customer questions, give job status updates

-Learn dispatching software and assist with scheduling/dispatching

-Learn basics of heating and air conditioning (if not already familiar)

-Manage HR responsbilities, included but not limited to insurance claims, vehicle registrations/upkeep, health insurance, etc. (training for this role will be provided)

-Once familiar with the quoting process and comfortable with knowledge of the trade - assist office manager with writing quotes and discussing quotes with customers (training provided)

-Once comfortable with the position, assist with handling customer complaint calls

Job Type: Full-time

Pay: $20.00 - $32.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 5x8
• 8 hour shift
• Monday to Friday
• Weekend availability

Supplemental pay types:

• Bonus pay

COVID-19 considerations:
Covid test kits provided as needed; vaccination encouraged but not required; There is not an abundance of foot traffic in the office.

Ability to commute/relocate:

• Stevensville, MD 21666: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Microsoft Office: 1 year (Required)
• Office/Adminisrative: 1 year (Required)

Work Location: One location

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