Job description

Main responsibilities:

• Manage the end-to-end customer experience; engaging customers and generating leads, inspirational design, customer sign off, pre-installation, delivery and installation
• Managing a customer lead bank, generating appointments & managing outstanding quotes to ensure sales are converted through exceptional customer service
• Listen and capture customer requirements to ensure the design meets or exceeds customer expectations
• Generate inspirational designs from customer requirements using our purpose-built 3D CAD software
• Confirm all details with customers before delivery and gain their sign off using our customer charters & contracts to ensure errors are minimized
• Present multiple approved finance and payment methods

About you

• Kitchen design experience is preferable but not essential as training is provided
• Experience in a customer service or retail sales role is preferable but not essential
• You can work 40 hours a week including weekends and evenings
• You are customer-focused and prepared to work in a fast-paced, ever-growing environment
• You have excellent communication and organizational skills
• You'll have the ability to work in a large sales team and achieve key performance metrics

About the company

Wren Kitchens is looking for passionate and inspirational candidates to assist us in our rapid expansion throughout the USA. From our humble beginnings in the UK, we have quickly grown to be the number one kitchen retailer and manufacturer, boasting over 100 locations, and are looking to do the same across the states. With career paths in retail, manufacturing, installation, corporate offices, training, and development, we are able to offer multiple career paths, with an exceptional amount of growth, for driven individuals.

With our exponential growth plan, we are looking for incredible individuals to join us and continue our success story.

What's great about working for us?

• A fantastic team environment, with great facilities
• Uncapped earning potential
• Commission paid during annual leave
• Excellent training and development programs
• Fantastic career progression
• High quality IT equipment and software
• Generous PTO and benefits

Job Type: Full-time

Pay: $35,000.00 - $85,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Supplemental pay types:

• Commission pay

Ability to commute/relocate:

• East Hanover, NJ 07936: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

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