Clinics Patient Access Supervisor - Full Time

Full Benefits Package

What's in it for you?

• Generous benefit plans that start the 1st of the month following your start date
• High Reliability Organization
• How we treat people in our organization, we are truly committed to patient safety and to our employees
• Additional options for dental, vision, life, disability coverage, flexible spending accounts.
• Retirement Plan-401(k)
• Hospital paid Life Insurance
• Employee Assistance Program
• Employee Discount at our onsite Starbucks, Café, and Gift Shop
• ATM onsite
• Fresh Vending
• Free on-site parking
• Colleague recognition program
• Time Away From Work Program (paid time off)

About Us:

Nacogdoches Memorial Hospital- Celebrating 90 years + of caring for our community and surrounding communities. Our outstanding team combines compassion and kindness with the latest technology and advanced treatments to deliver care. Services Include: Cardiac Services, FastTrack, ICU, Emergency Room, Incontinence Therapy, Medical Imaging, Nutrition Services, Physical rehabilitation, Stroke Action Plan, Surgery, Women and Children's including Level 1 NICU.

At Nacogdoches Memorial Hospital, we recognize and reward you for your contributions; we have a highly qualified, smart, and ambitious team making a difference in our patients lives. Our culture of ownership and transparency empowers our team to achieve their goals. We have new transformative owners, for all those on board, its going to be a challenging and a rewarding journey and we are just getting started.

www.nacmem.org

Position Purpose:

Work with Clinics to coordinate the process of referring patients to appropriate services. Work with clinics to ensure communication with patients regarding follow-through with referrals. Support doctors and patients in synchronizing appointments, authorizations, and tests taking place in different clinics. Will provide Medical Receptionist training for new staff as well as group in-services and one on one training follow-up. Provide quality assurance reviews on registration activities as a part of training and to assist with evaluations.

Position Duties (not all inclusive):

• Assists as needed in the reception areas by receiving, greeting and directing patients, visitors, and clinic personnel providing accurate response in a friendly courteous manner
• Promptly answers the phone pleasantly and directs calls to appropriate location
• Works with clinics to schedule referral appointments appropriately and effectively per protocol
• Works with clinics to schedule tests with good understanding of integrating procedures
• Assists with locating and assembling records for physicians
• Maintains monthly statistics and reports
• Obtains charts from medical records
• Consistently provides accurate information and timely, courteous assistance to other appropriate Hospital/ Clinic personnel regarding patient issues and related matters

OUR COMMUNITY:
Welcome to Nacogdoches, the oldest town in Texas and the official Garden Capital of Texas. Nacogdoches is home of the Texas Blueberry Festival . Nacogdoches is a 300-year-old city known as The Oldest Town in Texas. Its located in the heart of Deep East Texas almost equidistant between Dallas/Fort Worth, Houston and Shreveport, Louisiana. Nestled between three national forests and only a short drive from two of the largest lakes in Texas, Nacogdoches is home to Stephen F. Austin State University and has a population of 33,000. Also designated the Garden Capital of Texas, Nacogdoches is recognized for its natural beauty, creeks and trails Nacogdoches has long been a live music destination, and remains that today! Classic old venues make for great music, dancing and enjoying a night on the town. Take in live jazz poolside, dance at a local dance hall or simply relax and reconnect at a local wine bar.

• Required: Able to read, write and communicate effectively in English
• Required: Computer literate and able to accurately enter data into computer system
• Preferred: Three (3) years medical office experience