Job description

Position: Operations Professional

Location: Cary, NC - 27511

Duration: 6 Months

Required Knowledge/Skills, Education, and Experience:

• 2-5 years’ experience in a customer relationship related role, in a fast-paced environment

• Positive attitude and passion for customer service.

• Superior follow-through and time management skills

• Mastery of time management, Critical thinking, and problem-solving skills

• Successfully manage competing priorities while achieving key performance indicators and maintaining a high level of quality

• Experience communicating ideas and rationale to internal teams and customers.

• Strong PC skills (MS office software like Work, PowerPoint, Excel and Outlook)

• Associate degree or equivalent experience required

Preferred Knowledge/Skills, Education, and Experience:

• 3+ years of practical Customer Support experience supporting Healthcare, educational, industrial, construction, mechanical, or electrical industries.

Job Types: Full-time, Contract

Salary: $15.00 - $20.00 per hour

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• Associate (Required)

Experience:

• Customer support: 3 years (Required)
• Healthcare or industrial or construction: 2 years (Preferred)
• Computer skills: 2 years (Required)

Work Location: One location

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