Job description

We are looking for a friendly, detail-oriented person to join our team. The ability to multi-task and provide excellent customer service is required. The applicant must be professional in attitude and appearance with the willingness to be part of a team in a medical setting. Computer skills are a must and experience with ophthalmic/medical insurance is preferred.

Duties include but are not limited to:

• Greeting patients.
• Insurance verification and explanation.
• Scheduling appointments.
• Patient recall.
• Data entry with correct grammar, spelling, and punctuation.
• Communicating to patients via email and telephone.
• Ability to rotate to Call Center, Check-in, Check out, and Insurance Verification.

The position is for approximately 40 hrs per week including some Saturday hours. Customer service is our priority, so a great personality is a must. Our hiring manager is unable to answer phone calls during the day, therefore, please forward your resume for consideration.

COVID-19 Vaccinations are required for employment consideration.

Work Remotely

• No

Job Type: Full-time

Pay: $16.00 - $19.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Weekend availability

Application Question(s):

• Are you willing to undergo a background check, in accordance with local law/regulations?

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Service: 2 years (Required)
• Computer Skills: 2 years (Required)

Work Location: In person

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