Job description

At Pressed Juicery, we don’t have a mission; we are on a mission: to make high nutrition a realistic option for everyone. And how you will help us do that? Our Shift Leads are customer-driven, selling experts, brand ambassadors, and have a sincere passion for making an impact on the daily lives of others while contributing to the overall results of the store. About Pressed Juicery For over nine years, Pressed Juicery has set the standard for cold-pressed juice by abiding by a simple, guiding principle: nutrition should be delicious, affordable, and accessible to everyone. Our Farm-to-bottle promise guarantees the freshest, the most nutritious product reaches customers across the nation through our 75 retail locations on the East and West Coast, with new locations slated to open in Texas in 2019, convenient local delivery from our stores, nationwide shipping through our robust e-commerce channel, and our wholesale channel. In addition to serving the most delicious cold-pressed juice on the market, Pressed Juicery offers vegan and dairy-free treats as part of the Freeze line, as well as indulgent (and health-conscious) signature nut-based blends, and Shots for concentrated nutrition. With an ever-expanding menu and new members joining daily, Pressed Juicery continues to fulfill its mission to make a nutritious, delicious diet a reality for all.

Key Areas of Responsibilities

o Drive company sales growth and profitability through customer-centric selling, teamwork, superior product knowledge, and impeccable customer experience.

o Lead the selling process to ensure goals are met during shifts for all employees.

o Ability to foster a customer-focused selling culture. Models the service & sales experience.

o Provide individual & team performance feedback and recommendations to managers.

o Coach and elevate team performance at the moment to maximize team selling potential. Set clear goals and expectations with all associates on every shift.

o Support onboarding of new employees and continued training of selling the team.

o Be a brand ambassador; support community engagement, and local store marketing partnerships to increase brand visibility.

o Support order and inventory processes where applicable.

o Freeze stores: cutting, preparing, and serving product. Clean equipment and following proper food handling procedures.

o Heat stores: preparing hot beverages, following proper food handling procedures, and cleaning equipment.

o Effective management of third-party vendors.

o Enroll all customers in our Membership Program.

o Active & engaged product sampling throughout the day.

o Share customer feedback with a store manager regarding product requests, concerns, and suggestions.

o Perform opening and closing duties including the execution of bank deposits, receipt of shipment, and interpret/disseminate company directive when assigned as manager on duty. Maintain store appearance and cleanliness standards.

o Leads by example - reinforces company policy and ensures a safe & respectful work environment for all members.

o Utilize POS and related computer systems to ensure efficiency

o Other job-related duties as requested.

o Maintain sales floor coverage and follow posted schedules.

Qualifications

o Passion, knowledge, interest in health, fitness, and/or wellness.

o Ability to build customer relationships and deliver exceptional service.

o Possess a relentless ability to achieve results.

o Ability to quickly adapt & embrace new procedures, processes, and shifts to priorities.

o Proven success in achieving goals through customer-centric selling.

o Excellent team player with the ability to lead & work independently.

o Strong verbal & written communication skills with proficiency in English.

o Keen understanding of sales principles and customer service practices.

o Previous retail, restaurant, or hospitality leadership experience preferred.

o Previous cash-handling and POS experience.

o Must have a valid Food Handler Card or applicable state required certification at the time of hire. Physical Requirements

o Ability to move and/or lift up to 50 pounds.

o Requires standing for long periods. o Requires working in variable temperatures at different times per day and season.

Availability Requirements

o FT SL is required to work no less than 5 days and 32-40 hours per week to support the needs of the business.

o This includes evenings, weekends, and peak business periods.

o FT SLs are required to work when the SM is out of the business.

o SLs are required to work during holiday blackout periods. For example: Fall cleanse promo, and other holiday period to be determined.

o Exceptions must be approved by the SM & MM. Management Coverage Expectations

o SM/SL key coverage is required during all day parts to drive sales and manage the Pressed Experience with the team.

o Exceptions: Bank deposits & meal/rest breaks .

o Sales Associates must be accompanied by a member of Management at all times.

o Exceptions: Bank deposits & meal/rest breaks are not to be scheduled alone at any point throughout the day. Open & Close Task Time

o Juice stores: given 30 minutes before & after business hours to complete pre-open tasks.

o Freeze stores: given 1 hour before & after business hours to complete pre-open tasks. Miscellaneous

o All overtime accruals must be approved by the Market Manager.

o Members of management cannot go on vacation at the same time.

Pressed Juicery is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees

Job Types: Full-time, Part-time

Pay: $18.00 - $19.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift
• 4 hour shift
• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• Night shift
• Weekend availability

Supplemental pay types:

• Bonus pay
• Tips

COVID-19 considerations:
$18-$19 per hour plus tips and bonuses. Must be 18 or older and fully vaccinated or provide exemption to be employed.

Ability to commute/relocate:

• Boston, MA 02115: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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