Job Title: Restaurant Supervisor at Country Kitchen

Company: Callaway Gardens

Location: Pine Mountain, Ga

Job Type: Full-time

Job Summary:

Connecting man and nature in a way that benefits both. Callaway Resort & Gardens is not just a fun place to visit, it's a fun place to work!

We are seeking an experienced and customer-focused Restaurant Supervisor to join our team at Country Kitchen. As a Restaurant Supervisor, you will be responsible for overseeing the day-to-day operations of the kitchen, ensuring food preparation, equipment safety, and cleanliness of the kitchen meet the highest standards. You will also be responsible for supervising food servers and ensuring excellent customer service.

Responsibilities:

• Supervise and train food servers to ensure excellent customer service.
• Ensure compliance with food safety standards and equipment safety.
• Monitor food cost controls and food quality standards to ensure customer satisfaction
• Conduct daily inspections to ensure the cleanliness of the kitchen and equipment maintenance
• Handle and resolve customer complaints in a timely and professional manner
• Oversee the opening and closing shifts, including checking tables, music, and lights
• Ensure all side work is completed on both shifts
• Ensure the breakroom area is clean and heat or air settings are appropriate
• Ensure no open checks at the end of each shift and that all checks and tip sheets are dropped off in the proper location
• Monitor time and attendance daily, ensuring accuracy and compliance with company policies
• Ensure actuals, forecast forms, schedules, and labor reports are completed properly
• Hold shift meetings with each shift and communicate with each supervisor about any issues or needs
• Record any callouts or early send-offs in the email on each shift and include in the end-of-shift/day recap
• Always use a tray when serving
• Take the position seriously and be a leader

Requirements:

• Excellent customer service skills
• Supervisory experience and food server experience
• Ability to stand and walk for long periods of time and lift up to 25lbs
• Ability to work a flexible schedule, including weekends and holidays
• Must be at least 21 years of age or older

Benefits:

We offer competitive pay, opportunities for advancement, and a positive work environment. Our Restaurant Supervisor will also have access to the following:

• Health, dental, and vision insurance
• Paid time off
• Employee discounts on food and beverages

If you are an experienced Restaurant Supervisor with excellent customer service skills and a passion for delivering high-quality service, we encourage you to apply for this exciting opportunity at Country Kitchen.