All organizational staff, including this position, are specifically required as a condition of continued employment to make advance preparations for their families and pets in the event of weather emergencies such as Hurricanes and flooding threats. Any staff member can be determined as essential staff required to report to the main facility during these events. In many cases this means reporting and sleeping at the facility before, during and after a weather emergency. By signing this job description, the staff member accepts this responsibility of readiness to report to work during any designated emergency staffing situation. CMC staff members operate as one team meeting the healthcare needs of our communities, thus this position will on occasion complete other duties as assigned beyond those designated in this primary job description which may include “float” coverage at an alternate facility, department or assignment.

Qualifications

Education:

• High school diploma required.

Experience:

• A minimum one (1) year previous experience working front desk operations in a physician’s office and/or experience in patient registration in an acute care facility required.
• Previous medical precertification preferred.

Special Skills:

• Ability to work effectively and collaboratively with co-workers, nursing colleagues, physicians, and department heads.
• Exemplary core customer service skills strongly required.
• Strong organizational skills required.
• Strong PC skills required.
• Strong verbal communication skills required.
• Ability to exercise independent judgement in emergency situations.

Working Conditions:

• Occasional exposure to difficult patients.
• Stress level high due to multiple demands frequently occurring simultaneously.
• Radiation and biohazardous/infectious materials risk prevalent.
• Prolonged standing and walking required.