A world leader in innovative, casual footwear, Crocs, Inc., is dedicated to the future of comfort. Our original and most famous style, the Classic Clog, is instantly recognized around the world — and for good reason: since 2002, we've sold more than 600 million pairs in over 90 countries! We achieved our status as a global leader in the casual footwear category by taking an inherently simple approach to uniting style, modern comfort, and value. Every day, we make a choice to have an open mind and look on the bright and colorful side of life. We embrace and celebrate the uniqueness in everyone, inviting the world to Come As You Are!

The Kronos/UKG Sr. Application Architect is responsible for evaluating Crocs business needs and figuring out how IT can support those needs using software, hardware, and infrastructure. This role will work in partnership with the HR, Payroll, and HRIS & IT teams to provide functional and technical guidance on the UKG Workforce Dimensions (WFD) platform. This includes planning, designing, implementing, maintaining, and providing ongoing optimization technical solutions as it relates to Timekeeping, Optimized Scheduling/Forecasting, Attendance, Accruals, and Leave modules. This role will also be responsible for troubleshooting and resolving day-to-day technical issues, along with handling user security. There will be a heavy focus on crafting global alignment and consistency. Continuing to support and strive to standardize the global system as it continues to be used beyond Americas and EMEA, but also into APAC regions.

WHAT YOU'LL DO

• Supports WFD environment by providing domain expertise, guidance, and recommendations for Timekeeping, Optimized Scheduling, Attendance, Accruals, and Leave modules.
• Responsible for configuring and maintaining Pay Rules, Attestation Profiles, Accrual Policies, Schedule Groups, Dataviews, and reports in WFD.
• Designs and supports all integrations to/from WFD.
• Runs and assists with the installation of new and existing InTouch time clocks.
• Assesses upcoming WFD releases for bug fixes and new functionality, and coordinates the road mapping, testing, deployment, and stabilization of releases.
• Collaborates with end users to validate and translate requirements into detailed delivery designs.
• Upholds data governance by being responsible for data quality locally for personnel data and enterprise wide for IT.
• Performs workflow assessments, captures business needs, and analyzes internal systems to settle functional requirements for optimal utilization of WFD environment.
• Crafts system documentation including data flow diagrams, test scripts, user acceptance testing scenarios, support documentation, end-user documentation and training materials.
• Trains end users on new and existing functionality, as needed.
• Supports end users and provide Tier 3 support for UKG application.
• Captures information for reported incidents and problems, assists with solving, and advance as needed.
• Establishes and maintains robust working relationships with leaders and end-users within designated support area(s)
• Maintains system security to ensure data confidentiality.
• Creates sophisticated functional and technical design specifications and collaborates with operational and technical professionals to design solutions.
• Analyzes business processes and activities and recommend improvements to business processes.
• Coordinate and communicate the development, implementation, and production of integrated technology systems.
• Defines and supports integrations with other systems.
• Provides technical consulting on sophisticated projects and mentorship concerning the business implications of the application of various systems.
• Trains users on system use, report capabilities, and limitations
• Support users' different methods of accessing system through PC and iPad browsers, mobile apps and time clocks.
• Works with vendors to resolve sophisticated software issues with delivered functionality.
• Research vendor products to know the latest on new and existing functionality. Considers future product capabilities in current designs.

WHAT YOU BRING TO THE TABLE

• Bachelor's degree in computer science or related field is required. Professional experience, beyond requirement, in a related field may substitute for a degree requirement on a year for year basis.
• Six (6) years of experience in business systems, applications development, and implementation, including UKG Dimensions experience.
• Solid understanding of UKG Dimensions Timekeeping, Optimized Scheduling/Forecasting, Attendance, Accruals, and Leave modules.
• Experience configuring and supporting Optimized Scheduling/Forecasting for retail.
• Experience configuring and supporting InTouch time clocks.
• Strong analytical and problem-solving skills.
• Excellent oral and written communication skills, and strong organizational skills.
• Business-minded approach to problem-solving that involves collaboration, rapport building, and interaction with all levels of management and a variety of business departments.
• Must be able to effectively communicate technical information to both technical and non-technical personnel.

Crocs is an Equal Opportunity Employer committed to a diverse and inclusive work environment.

Title: Sr. Business Solutions Architect

Job Level: P4

Career Level: CL6

Salary Range: $135,000 - $150,000

Workplace Persona: Explorer (in office 0-10%)

This position is eligible to participate in a company incentive program.

This position is eligible for company benefits including but not limited to medical, dental, and vision coverage, life and AD&D, short and long-term disability coverage, paid time off, employee assistance, participation in a 401k program that includes company match, and many other additional voluntary benefits