Service Technician

Full Time
Londonderry, NH
Posted Today
Job description
Overview:
Milton CAT is seeking an experienced Preventative Maintenance Field Service Technician. Technicians are responsible for performing preventive maintenance and machine inspections for customer and/or rental fleet equipment. Depending on the location and assignment, the technician will be responsible for some, or all of the functions and duties listed below. These repairs may require working hours in addition to the normal work schedule for emergency calls or routine service as required.

Why Milton CAT?
Milton CAT, a privately held company, is the exclusive distributor of Caterpillar earthmoving and construction machinery, engines and generator products in the Northeast. We are experiencing solid and steady growth. If you have a passion for heavy equipment and other power systems (Big Toys) and for the opportunity to work for an iconic brand of the highest quality and best supported products in the industry, we look forward to hearing from you. Other reasons to join our team include:
  • Paid Time Off + 8 company paid holidays
  • Medical, Dental and Vision insurance options for Employee and Family
  • Disability & Life Insurance Packages
  • Competitive Retirement Plan
  • Tuition Reimbursement – available to FT employees with 1 year+ of service
  • Employee Assistance program (EAP)
  • CEFCU- Citizens Equity First Credit Union - Employees have access to services include payroll deductions savings, accounts, loans, VISA card, and more
  • Additional supplemental offerings and discount programs
  • Employee Referral Bonus Program: Earn a bonus for each referred person that is hired
Responsibilities:
  • Perform complete oil, filter and lubrication services including checking and filling fluid levels to O.E.M. specifications and refueling as requested and supplied by customer.
  • Follow all documented CSA processes and guidelines.
  • Maintain lube records for all work performed.
  • Ability to read Scheduled Oil Samples (SOS) reports and analysis.
  • Provide service reports, oil samples, and inspection paperwork to customer as work is performed.
  • Inspect equipment for external signs of potential component failure.
  • Inspect safety devices and report inoperable conditions.
  • Maintain service readiness of field lube truck including customer service fluid supplies.
  • Knowledgeable in the proper startup and shutdown procedures of CAT equipment.
  • Maintain a safe working environment and observe all safety procedures, laws, policies, and rules.
  • Always maintain a professional and proper personal appearance adhering to company policy.
  • Flexible to work after hours when needed to meet customer needs.
  • Performs related duties as assigned.
Qualifications:
To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and ability required.
  • CDL B Required
  • High school diploma or (GED) equivalent.
  • One year experience servicing heavy equipment or equivalent combination of education and experience.
  • Basic knowledge of safely operating heavy construction equipment.
  • Basic heavy equipment service/maintenance knowledge.
  • Able to lift up to 50 pounds.
  • Good oral and written communications skills.
  • Ability to perform duties with a sense of urgency, exceeding customer expectations.
  • Ability to work in the field without supervision.
  • Must be able to work in a dynamic, fast paced service environment.
  • Able to perform machine inspections.
  • Ability to operate a service vehicle.
  • Proficient in the use of a computer and related software (Word, Excel, etc.).
  • Strong problem-solving skills and be detailed oriented with a high level of accuracy.
  • Valid driver’s license and a safe driving record.
Preferred Skills and Competencies
  • Associates degree in a related field is preferred
This job description is not intended to be all-inclusive. Your supervisor may request and assign similar duties.

Resumes that are mailed, emailed or hand-delivered to Milton CAT or any employee will not be considered. You must apply online. A background check and drug test are required as part of our pre-employment process.

Milton CAT is an equal opportunity employer that values the strength diversity brings to the workplace. We encourage applications from individuals with disabilities, minorities, veterans, and women. Applicants receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, sexual orientation, gender identity, handicap, disability, veteran status, genetic data, or other legally protected status. We base all employment decisions to further this principle of equal employment opportunity. VEVRAA Federal Contractor. EEO/AA employer. Milton CAT is a Drug-Free workplace.

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