Job description

South Bay Airstream Adventures

Airstream Adventures has joined the Lithia & Driveway (NYSE: LAD) family; one of the largest automotive retailers in the U.S., and one of the fastest-growing companies on the Fortune 500.

With a mission of Growth Powered by People, Lithia & Driveway continuously creates new opportunities for our people. We aim to create an environment where you are enabled to reach your highest potential, where you feel both inspired and supported. With core values to Earn Customers for Life, Take Personal Ownership, Improve Constantly and Have Fun, we believe in celebrating success and cheering one another on!

At Area Airstream Adventures, we pride ourselves in providing the inspiration and freedom to explore new lands, rekindle old adventures, and discover new friendships without boundaries. Our purpose is to provide our guests the opportunity to create memories and adventures in an Airstream that will last for generations and our team members with the opportunity to grow professionally and personally. We believe that when we put people first, financial rewards will follow.

If you are looking for an exciting career with a growing and dynamic company, one that offers professional fulfillment, or are looking to start a career in the luxury RV industry, we would like to meet with you!

We are committed to growing our company and Growing our People!

Helping satisfied customers drive away with a smile on their face is what we do - join a team focused on earning customers for life!

The Experienced Service Technician is responsible for performing repairs and service in accordance with store and factory standards. This individual utilizes their skills to diagnose and resolve the different sources of problems swiftly and accurately. The Service Technician works with all Service personnel and management to ensure the satisfaction of our customers.

The Service Technician reports to the Service Manager.

Responsibilities

• Perform work as outlined on repair order with efficiency and accuracy, in accordance with Lithia and manufacturer standards.
• Diagnose cause of malfunction.
• Complete all work according to the applicable safety requirements.
• Test vehicles to ensure quality of repair work.
• Accurately record time spent on repairs utilizing company time clocking procedures.
• Document work performed on repair order and document test procedures/results.
• Responsible for providing and maintaining an inventory of normal mechanics tools to include screwdrivers, wrenches, socket wrenches, pliers, hammers, chisels and punches, and other tools needed to perform the work for which the technician is trained and not normally inventoried by the service department as “special tools”.
• Return special tools to proper place.
• Use shop supplies and materials in a practical and economical manner.
• Maintain an organized and clean workspace, completing a stall cleaning every day.
• Ensure that customer’s vehicles are returned to them as clean as they were prior to being serviced.
• Complete all required training.
• Acquire and maintain manufacturer certifications by completing the necessary and required training.
• Participate in and utilize technical training as assigned by management.
• Review the technical bulletins and other publications as assigned by management.
• Constructively communicate with other dealership personnel as required to satisfy customer needs.
• Report to management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, its personnel, or customers.
• Maintain personal grooming, hygiene, and uniform standards according to departmental policies. Clean gray work shirts, creased gray work trousers, shirts to be tucked in at all times. Belts worn on trousers to be of no buckle design to avoid scratching paint on customer’s vehicles.
• Arrive at work, take breaks, and depart work at the times designated by management.

Skills and Qualifications

• Strong attention to detail
• Sense of urgency
• Attention to detail
• Excellent communication
• Competency: Passed manufacturer training and can perform repairs in the following areas with no supervision:
• Lube and Maintenance Services
• Engine Repair
• Suspension/Steering Repair
• Brake Repair
• Heating and A/C Repair (Optional)
• Certification/Training:
• Manufacturer certified in all areas listed above.
• Minimum of 1 ASE certifications (Should be an ASE Master Technician)
• Customer Pay Proficiency Level: Greater than 100% Customer Pay Repairs
• Automotive Technical Knowledge – Three to five years’ experience

Competencies

• Does the right thing, takes action and adapts to change
• Self-motivates, believes in accountability, focuses on results, makes plans and follows through
• Believes in humility, shares best practices, desires to keep learning, measures performance and adapts to improve results
• Thrives on a team, stays positive, lives our values

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.*

• Up to 2/3 of time: standing, walking, lifting up to 50 pounds
• Up to 2/3 of time: sitting, kneeling, reaching, talking, hearing

*Reasonable accommodations may be made to enable individuals to perform the essential functions.

NOTE: This is not necessarily an exhaustive list of responsibilities, skills, or working conditions associated with the job. While this list is intended to be an accurate reflection of the current job, the company reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed.

The CA base HOURLY range for this full-time position is $31.00 to $38.00 plus benefits.

Our HOURLY ranges are determined by role, level, and jurisdiction. The range displayed on each job posting reflects the minimum and maximum hourly range for new hire rates for the position across all CA locations.

Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

Your recruiter can share more about the specific pay range for your preferred location during the hiring process. Please note that the compensation details listed in CA role postings reflect the base rate only, and do not include bonus, equity, or benefits.

Job Type: Full-time

Pay: $31.00 - $38.00 per hour

Education benefits:

• Employee discount
• Paid training
• Professional development assistance
• Tuition reimbursement

Experience level:

• 1 year
• 2 years
• 3 years

Schedule:

• 8 hour shift
• Day shift
• Weekend availability

Ability to commute/relocate:

• Morgan Hill, CA 95037: Reliably commute or planning to relocate before starting work (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person

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