Inside the Role

DTNA Finance Operations: One team, best team!

We design, operate and control the Finance Operational processes of DTNA. As a valuable business partner we ensure transparency, provide operational guidance and services. As quality gatekeeper we drive compliance with finance operational rules within DTNA and the Daimler Truck Division.

Be part of it, join the team!!

Your tasks at a glance:

A. Vendor and Internal Inquiries & De-Escalation
B. Vendor Reconciliation
C. cbFC Invoice Error Handling
D. Help Desk Tier 3 Escalations
E. Creation of Key Performance Indicators and related CI Initiatives
F. Internal Control
G. Methods, Processes and Systems
H. Consulting & Training
I. Project Work

The Supplier Support Analyst position plays a key role in the Finance Operations group. Key responsibilities include fielding vendor and internal inquiries related to invoice submission and payments, reconciliation of vendor accounts and subsequent communication to the vendor, plant personnel or other internal departments in order to resolve issues. The Analyst is responsible for handling Help Desk escalations from the off-shore team, and resolving open items in a timely manner. The Analyst must be able to assist in researching operational and system issues across several departments, communicating actions needed to be taken. Other responsibilities include cbFC Error Handling, documenting and updating processes as needed, creating key performance indicators (KPI's) and executing related action items for improvement.

What You Drive at DTNA

• Work ad-hoc vendor payment issues as requested by management. Research and resolve parked documents. Work with vendors to improve their invoicing practices to assist with efficient invoice processing

• Assist and support internal employee inquires as requested. Research and resolve any non-payments to vendors due to bad invoicing practices. Work cross-functionally with other departments to determine why invoices are not posting

• Reconcile Vendor Statements as needed to investigate reasons for non-payment or to proactively address payment issues. Requires problem solving and cross functional communication/vendor outreach

• Work and clear assigned error inbox issues. Work with internal and external stakeholders to improve processes to ensure future errors are not duplicated. Contact vendors on issue and how to resolve on a go forward basis. Contact internal departments to resolve root-cause

• Help Desk/Document Submission and De-Escalations

• Quickly work to resolve vendor issues that have been escalated through the Accenture channels, requiring DTNA intervention. Requires problem solving and cross functional communication/vendor outreach

• Creation of Key Performance Indicators and Related Continuous Improvement

• Creation and critical analysis of metrics that drive performance levels of key processes. The ability to isolate main issues and drive improvements to targets is necessary

• Provide internal control evidence as needed over Accounts Payable processes; monitor accounts & interfaces, provide validation

• Support relevant finance operational policies and/or procedures

• Participate in optimizing current processes

• Familiarity with relevant systems

• Assist in resolving operational and reporting issues

• Assist with consulting on current processes

• Assist with creating Standard Work Instructions

• Participate in implementing new business processes as a result of changes in business or operational requirements for specific area of responsibility

• Support organizational and/or system changes to meet Continuous Improvement and TOS objectives

Knowledge You Should Bring

• Bachelor’s Degree from an accredited university/college in Accounting, Finance, or Business Administration is preferred OR 4 years of relevant experience in lieu of degree required

• Continuous improvement skill and project management experience

• Excellent oral and written communication skills

• Strong organizational abilities with an attention to detail

• Basic understanding of the procure-to-pay business cycle and related accounting principles

• Proficient in Powerpoint and Excel

• An attached resume is required

Exceptional Candidates Might Have

• 0-2 years of relevant experience preferred

• Finance experience preferred

• SAP experience preferred

• Certified Public Accountant (CPA)

Where We Work:

This position is open to applicants who can work in (or relocate to) the following location(s) -

• Portland, Oregon

How We Collaborate

To continue building a great place to work for all, we are committed to a culture that creates flexibility and encourages a supportive working environment that achieves the needs of our business and employees.

Schedule Type:

• @hybrid: Required 2 days in the office. DTNA will ensure that your WFH set-up meets wi-fi / data minimum requirements and sets you up for success. Travel to the office is not reimbursed and employee must live close enough to attend regular in-person collaborative meeting with at least 24-hour notice.

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We Take Care of Our Team

Position offers a starting salary range of $56,000.00 - $71,500.00

Pay offered dependent on knowledge, skills, and experience

Benefits include annual bonus program; 401k includes up to 8% match and nonelective contribution; full coverage benefit plan options; starting at 4 weeks paid vacation; 13+ calendar holidays; 8 weeks paid parental leave; employee assistance program; comprehensive health and wellness programs; onsite fitness; tuition assistance and volunteer paid time off.