Job description

About Us

Reliant Real Estate Management LLC, based in Roswell, Georgia is focused on the acquisition of, retrofitting, rebranding, management and construction of self-storage facilities. Currently Reliant’s growing portfolio sites range from Tennessee to Florida and West in Arkansas, Alabama, Colorado and more upcoming states. Self-storage is the fastest growing real estate sector in the United States. Reliant is ranked as one of the twenty fastest growing privately owned self-storage companies. Our growth demands that we hire the best team members who understand commitment and mission. If you are seeking a career of growth, both personal and professional, please contact Reliant. Career opportunities are described below.

The Assistant Manager Position is to assist the Facility Manager with all aspects of the operation/policy and procedure of the Reliant Real Estate Management Property. In the absence of the Facility Manager, the Assistant Manager has the same decision making authority of the Facility Manager. The position is diverse in its responsibilities. The Assistant Manager, just like the Facility Manager, will not be segregated to a desk or an indoor environment for the entire day. This is a partial list of the job responsibilities. Please read over the Assistant Manager’s responsibilities to get a firm grasp on the entire scope of the job description.

Customer Service and Sales

• Storage customer needs assessment (in person and on the phone)
• Secure appointment to show unit
• Show unit selling the features of the storage product and service
• Process all move-in documentation including lease presentation
• Answer customer questions relating to their account
• Resolve customer complaints and problems
• Efficiently operate and record truck rental transactions

Collections

• Make daily calls to delinquent customers
• Do monthly foreclosure and delinquency tasks (mailing late letters, etc…)

Curb Appeal

• Completing Daily Walk Thru
• Inspecting all security issues
• General cleaning and trash pick up of bathrooms, office and common areas
• Sweeping out units
• Discarding abandoned items left by tenants
• Light maintenance (changing light bulbs, etc…)

Office Administration

• Maintain customer records and files in an orderly fashion
• Daily bank deposits
• Petty Cash justifications
• Documented correspondence with customers in Rent Roll notes
• Daily opening and closing procedures adherence

Marketing

• Marketing Plan adherence
• Residential and Commercial “grassroots” marketing

Benefits

Job Type: Full-time

Pay: From $25.00 per hour

Benefits:

• Dental insurance
• Disability insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Weekend availability

Supplemental Pay:

• Bonus pay

License/Certification:

• Driver's License (Required)

Work Location:

• One location

Work Remotely:

• No

Job Type: Full-time

Pay: From $25.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Key West, FL 33040: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Are you physically able and qualified to perform tasks such as cleaning/maintaining the site and assisting customers with U-Haul trailers? *Must be able to lift 50 pounds.
• Do you have open availability for scheduling?
• Considering that we have multiple locations, would you be willing to travel to provide coverage if necessary?

License/Certification:

• Driver's License (Required)

Work Location: In person

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