Job description

Who We Are

Mayvenn is a leading tech-based beauty product and service platform specializing in high-quality hair extensions. Based in Oakland, CA, we are the premier nationwide online-to-offline salon services brand. We partner with independent stylists across the country to provide customers timely booking for in-salon appointments and access to Mayvenn hair products. Mayvenn is partnering with the largest retailer in America to launch our first retail experience location, which has the opportunity to expand nationwide.

The Opportunity

As a Mayvenn Beauty Expert, you’ll be the first point of contact for our clients and will set and exceed their expectations for their end-to-end Mayvenn experience. As the initial face of the Mayvenn brand, you’ll have the opportunity to put your passion for beauty on full display while ensuring that everything in the store is clean, organized, fully stocked, and ready to wow our clients. You will provide friendly and knowledgeable hair and salon services advice, as well in-store consultations for clients.

We are currently hiring in our Dallas, TX store, located at 15220 Montfort Dr, Dallas, TX 75248.

What You’ll Do

• Promptly acknowledge and warmly greet each client entering the store
• Offer friendly and knowledgeable client consultations; determine each client's needs and answer questions concerning products and services
• Recommend additional services based on client interests or items already selected for purchase
• Inform clients of current promotions, events, and services within the store
• Educate clients on Mayvenn 30 Day Guarantee
• Serve multiple clients at one time while maintaining composure during busy or peak selling times
• Courteously handle sales, refunds, and exchanges
• Set up advertising displays and/or arrange merchandise to highlight sales and promotional events
• Ensure the store inventory is replenished throughout the day
• Ensure overall store cleanliness
• Stay informed regarding new or existing products (e.g., their benefits and tips and tricks) to better serve clients
• Any other tasks assigned

We’d love to hear from you if…

• You have a High School Diploma or equivalent
• You have 2+ years of sales and retail experience working in a sales-oriented business
• You’re passionate about helping people look and feel their best
• You truly have a passion for beauty
• You are client service centered - you possess an innate desire to deliver a best-in-class experience to clients
• You have the ability to communicate on a consultative level as a subject matter expert
• You have strong attention to detail
• You demonstrate strong written and verbal communication skills
• You listen effectively and show respect for others’ opinions
• You demonstrate the core values of authenticity and respect
• You’re flexible on working weekends and holidays

Bonus points if you...

• Have previous hair knowledge and/or training
• Have beauty industry experience
• Are bilingual (Spanish speaker preferred)

Physical Demands

The physical demands described here are typical of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to allow individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to stand, walk, talk, bend, stoop, and hear. The employee must regularly lift and/or move up to 25 pounds.

COVID-19 Considerations

• Remote interview process is available
• Personal protective equipment provided
• Sanitizing, disinfecting, and cleaning procedures are in place

Why You’ll Love Working Here

We’re constantly building new products and services to revolutionize the beauty industry, and we are looking for people who are ready to make an impact every day. There are a wide variety of opportunities within our company, from finding the best way to purchase hair extensions to increasing the value of a stylist.

The current team, although small, comes from various backgrounds and is extremely collaborative. We have an amazing culture; we genuinely care about the client and about finding impactful ways to empower our stylists. We love coming to work every day and solving the most pressing problems.

In addition to offering ownership and achievement in your work, we offer competitive pay and the following benefits:

• Hourly pay begins at $15/hour
• Employee discount on Mayvenn products
• 401(k) with company match
• Flexible Spending Account and Commuter Spending Account
• Paid sick leave
• Paid holidays

Work Environment

The work environment characteristics described here are typical encounters an employee may face while performing the essential functions of this job.

Job Type: Part-time

Pay: $15.00 per hour

Work Location: One location

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