Job description

FRONT OFFICE/PATIENT CARE SPECIALIST

Tree City Eyecare is a growing optometry practice seeking a team member who is ready to be the first face that patients see as they walk in the door. You will set the tone for the entire patient experience, and we strive for excellence in all our patient interactions.

Experience with insurance verification will certainly set you apart as a candidate, as will experience as a medical receptionist; however, we are ready to train the right person. If you are willing to be challenged to learn and grow, be a positive influence on patients and coworkers, and if you count hard work and integrity as your core values, then you are who we are looking for.

Our focus as a company is to ensure that everyone who enters our building feels the care and compassion that we have for them. We offer a customized approach to each patient’s medical treatment and vision correction plan, and we go out of our way to ensure our patients feel cared for in every interaction. This patient-centric focus sets us apart, and we want someone that shares that vision.

Hours: 30-40/week. Can be negotiated as necessary. Every other Friday off.

Benefits: We offer competitive pay, generous bonuses, flexible scheduling, paid time off, membership in professional organizations, continuing education and more.

Compensation: Determined upon offer of position - will vary based on experience.

Duties:

• Greet patients as they enter the practice
• Answer phone
• Schedule patients
• Keep schedule full and organized with an efficient flow
• Collect vision and medical insurance information and verify eligibility
• Obtain prior authorizations from medical insurances when necessary
• Check patients in and out; collect patient payments at check-out
• Manage patient recall systems
• Order and dispense contact lenses and glasses
• Adjust and repair glasses
• Send invoices and contact patients for past-due payments
• Maintain the appearance of the front desk and waiting area
• Manage outgoing and incoming correspondence
• Manage internal documents
• Seek to continually improve systems and procedures
• Additional duties as assigned

As training allows, additional clinical and optical duties can be added as you grow into your position.

Requirements:

• Excellent verbal and written communication skills
• Competence with phone and computer systems
• Comfortable in fast-paced office
• Skilled in time-management and multi-tasking
• Accurate data entry and strict attention to detail
• Maintain professional appearance and clean work-space
• Ability to maintain positive and professional attitude at all times
• Curiosity and willingness to continually learn

Resumés submitted in person will receive special consideration. Drop them off at 700 N Raymond St, Boise, ID 83704. If resumé cannot be delivered in person, please include a very brief explanation in your cover letter.

Job Type: Full-time

Pay: $15.00 - $19.00 per hour

Benefits:

• Employee discount
• Paid sick time
• Paid time off
• Professional development assistance

Healthcare setting:

• Private practice

Medical specialties:

• Ophthalmology

Schedule:

• Monday to Friday
• No weekends

Ability to commute/relocate:

• Boise, ID 83704: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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