Nurse Practitioner or Physician Assistant
Job description
Job Summary: Responsible for the delivery of patient-centered, team-based care that falls within the allowable scope of practice. This includes working collaboratively with physicians, registered nurses and medical assistants to provide advanced practice physical and psychosocial assessments, diagnosis and management of health and illness needs. The primary responsibility of the Nurse Practitioner or Physician Assistant is direct patient care for all ages and genders, including both acute and chronic care. The Nurse Practitioner or Physician Assistant will also assist the Chief Medical Officer, Medical Director, and Staff Physicians in supervision of the nursing staff.
Ensure that the core values of Camino Health Center – dignity, excellence, service and justice are carried out within daily tasks.
Essential Values-Based Competencies: Demonstrates values-based competencies in line with the four core values that are the foundation of all activities performed by employees in order to achieve the mission of the Camino Health Center.
Dignity: Demonstrates competence in communication and interpersonal relations
Excellence: Demonstrates competence in continuous improvement, continuous learning, and teamwork/collaboration
Service: Demonstrates competence in customer/patient focus, adaptability, and shaping change
Justice: Demonstrates competence in community orientation, stewardship, and strategic planning and action
Essential Functions: Describe the duties/responsibilities that must be performed by this position.
Essential Function
% Time Spent
% Weighting
Clinical Quality
- Provide high quality, patient-centered and values-based primary medical care.
- Effectively use huddles, care gap reports, and integration work to meet treatment and preventative care measures.
- Provide direct education to patients regarding their medical conditions and treatment options.
- Appropriate and complete referrals to specialty care as needed.
- Prescribe and/or dispense medications as appropriate.
- Efficiently and timely manage and respond to requests for medication refills, document completion, patient messages and general questions.
- Collaborate with behavioral health, dental, optometry and other health care team members as appropriate for integration, consultation, referral and follow-up.
- Assist the Chief Medical Officer and Medical Director in program development, implementation and evaluation as necessary.
- Active participation in the health center’s quality assurance and peer-review programs.
- Cooperate in investigations, patient grievances and requests from payers.
25
25
Patient Experience
- Provide patient care services in the spirit of the health center’s core values. Convey empathic behavior and communication with patients and encourage all members of the care team to do so as well.
- Deliver services to the patients’ satisfaction as measured by the Press Ganey Patient Satisfaction Survey.
- Lead team in efforts to increase patient satisfaction survey completion rate.
- Collaborate with the medical management team to investigate, respond and improve processes related to patient grievances received from payers, social media, and comment boxes/We Care emails.
- Collaborate with the medical management team to improve workflows, cycle times and the overall patient experience.
25
25
Access/Utilization
- Provide primary medical care services in accordance with health center policies and board approved privileging.
- Provide coverage to the health center’s urgent care schedules.
- Practice in an efficient and cost effective manner; appropriately order labs and tests.
- Provide on-call coverage for after-hours care in accordance with health center protocols.
- Lead the care team in problem solving to see late arriving patients and patients with urgent needs.
- Collaborate with the medical management team to maximize patient appointment access.
25
25
Supervision of Clinical Staff/Leadership
- Supervision of nursing staff in direct patient care, including the procurement of lab specimens and administration of injectable medications.
- Assume leadership role with care team. Promote positive interactions within the team and engages members to achieve quality, patient experience and access goals.
- Collaborate with the medical management team to develop support staff to their highest potential.
- Active participation in department and clinic-wide meetings/trainings.
- Attend in-services and conferences to continue professional growth and development.
15
15
Documentation
- Complete clear and defensible documentation of patient visits and/or telephone encounters.
- Appropriate and accurate code encounters.
- Close encounters in accordance with health center protocols.
- Provide medication and document queue coverage for colleagues in accordance with health center protocols.
10
10
Additional Responsibilities: List infrequently performed and non-essential tasks.
- Performs other duties as assigned by supervisor
Knowledge / Skills / Abilities: List the knowledge, skills, and abilities required to perform the essential functions of this position.
- Work collaboratively with people of all ages, social, and ethnic backgrounds
- Work independently and as part of a team
- Excellent time management skills with the ability to simultaneously manage multiple projects/tasks and meet deadlines
- Ability to work in a fast paced environment
- Excellent oral and written communication; basic math skills
- Proficient in using computer and office equipment
- Ability to convey a sense of confidence and trust to all patients
- Ability to relate well to other health professionals and support staff
- Ability to carry out administrative and patient support services and consultative responsibilities
- Ability to maintain patient confidentiality
Age-Related Competencies: List the knowledge, skills and abilities required to provide age-specific care.
- Demonstrates the ability to meet the age related needs of the specific population served
Information Management:
- Treats all information and data within the scope of the position with appropriate confidentiality and security
Risk Management:
- Cooperates fully in all risk management activities and investigations
Safety Requirements:
- Knowledge of, observes, and complies with clinic safety policies and emergency procedures
Additional Requirements:
- Able to work flexible hours, including evenings and weekends
- Able to work at various health center locations and outreach sites
Minimum Position Qualifications: List the minimum qualifications required for this position.
- Education: Master’s degree from an accredited Nurse Practitioner program required or Master’s degree from an accredited Physician Assistant Program.
- Experience / Training:
- License / Certification:
- Current BLS certificate
- Current Registered Nurse License
- Nurse Practitioner or Physician Assistant License
- DEA License
- Board of Registered Nursing Certification of Nurse Practitioners
- Board of Registered Nurses Certification Furnishing Number
Preferred Position Qualifications: List the preferred qualifications required for this position.
- Education:
- Experience / Training: Two plus years’ experience as a Nurse Practitioner highly desirable; minimum of two years of experience in a community health; bilingual (English/Spanish)
- License / Certification:
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