Job description

This is an FLSA non-exempt position. The incumbent serves as the Program Coordinator for Region Ten’s Training Team, within the Executive Director's Office. In this capacity, he/she has the responsibility for providing a variety of complex technical and clerical support for training management.

The incumbent reports to the Director of Community Relations and Training and performs duties by proceeding alone under standard practices and referring questionable situations to the supervisor. Standard practices allow for the independent accomplishment of recurring tasks and use of own initiative for prioritizing the work schedule. In carrying out position duties, he/she performs in accordance with applicable professional ethics and established Region Ten policies, especially as regards confidentiality and customer satisfaction.

The essential functions of this job are starred below (*) under “Major duties.”

MAJOR DUTIES:

1. * Specializes in calm, professional demeanor and solid, well thought-out judgment and decision-making.

2. * Creates and maintains a customer service oriented and teamwork focused professional environment with the goal of helping employees meet all training needs in a timely and efficient manner; establishes and maintains healthy professional boundaries and maintains confidentiality regarding all issues, including but not limited to forms, enrollments, and documents handled in the
Training Program.

3. * Carries out duties as technical support for the Training Program by providing organization and support to include responding to requests in a timely and professional manner, data entry and quality assurance of electronic data entry, maintenance and quality assurance of Training communications; photocopying; word processing; and other tasks as assigned.

4. * Works directly with the Training Program Manager to provide support for all training functions, including set up of room
(tables, chairs, note-pad charts, markers, etc.), and course materials preparation.

5. * Maintains training databases and processes, to include Trilogy (or other designed e-learning system), data entry, entering and tracking training classes, regular auditing of data, and providing reports for a variety of agency purposes.

6. * Tracks employee compliance with training curriculum and maintenance of required certifications.
7. * Assists in course transitions to E-based technology including GoToMeeting and GoToWebinar.
8. * Creates, maintains, and disseminates all organizational and tracking systems for the training program including annual training calendars, training rosters, registrations, and cancellations.
9. *Tracks training income and auditing for training events.
10. * Manages Mental Health First Aid events including community interactions, registrations, payments, instructor support, and meal planning.
11. * Tallies employee evaluations and provides reports on evaluation data.

Job Type: Full-time

Pay: From $20.02 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: One location

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