Job Title: Service Cashier

Summary

Receives payment for service and parts transactions and plays a key role in maintaining or creating customer satisfaction.

Essential Duties

• Greets customers at the cashier window in a pleasant and professional manner.

• Computes customer bills.

• Receives cash, checks and credit card payments from customers; records amount received.

• Makes change and issues receipts to customers.

• Provides cash refunds or credit memorandums to customers for returned merchandise.

• Operates cash register.

• Reconciles cash drawer daily.

• Refers customers who have questions about the work performed, additional maintenance, or repairs etc. to the service advisor or other appropriate individual.

• Handles customer complaints with integrity and poise and, when necessary, refers dissatisfied customers to the appropriate individuals for resolution.

• Maintains and files repair orders, parts invoices, rental forms; lists missing documents.

• Closes all open invoices.

• Reconciles gas purchase statements.

• Assists service and parts department with telephone coverage.

• Provides clerical and secretarial assistance to parts and service departments.

• Works with department manager to keep abreast of new products and services offered, their features and value, and any changes in price.

• Maintains a professional appearance.

• Keeps work area neat and clean.

• Performs other duties as assigned.

• Other duties as assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

What We Offer

• Medical, Dental & Vision Insurance

• Company Paid Life Insurance

• 401K Plan + Match

• Generous Paid Time Off

• Up to 3 Weeks Paid Vacation

• Growth Opportunities

• Promote From Within

• Paid Training

• Employee Vehicle Purchase Plans

• Family Owned and Operated

• Long Term Job Security

• Health and Wellness

• Discounts on Products and Services

• Cell Phone Discounts

• Fitness Membership Discounts

• Bonus Opportunities for all employees up to $3,250

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.