Special Events Manager (Banquet Operations Manager)
Job description
Surrounded by breathtaking views by day and illuminated by dazzling lanterns at night, “Light On The Hill” is THE restaurant and special event venue of the San Gabriel Valley. Luminarias is hiring individuals that believe in the mission of delivering a 5-star experience to our fellow team members, guests, partners and community.
You will find PRIDE in overseeing event sales on the hilltop at this brand new multi-million dollar establishment. You will be an integral part of our vision in an impressive and exquisite venue where you will find respect, integrity and a diverse work environment.
Top-notch Benefits:
- Competitive salary
- Quarterly bonus plan
- Benefits including vacation pay, medical, dental and vision insurance
- Lifestyle Spending Account, this benefit supports you and your family in numerous ways such as through gym memberships, child care, groceries, student loans & more!
- Company dining package with allotted spending amount each month
- Variety of Supplemental Benefit Plans for life’s unknowns
- 401k with annual employer match after 12 months (ER match 25% of the first 5% contribution)
- Employer paid life Insurance throughout the length of employment
- Paid/Floating holidays for 5 major holidays
- Education Assistance Program (EdAP) for hospitality related education growth
- Employee Assistance Program (EAP) to assist with work life balance
- Management Referral Program with up to a $4,000 payout for qualifying management positions
Pay: $78000 - $100000 / year
The Special Events Manager works in conjunction with the Catering Department to coordinate and supervise the execution of all banquet functions to ensure client’s specifications are adhered to and that the function runs smoothly and efficiently. He/she supports the General Manager and the Director of Catering by completing tasks as requested.
- Responsible for completing Pe80ormance Reviews and making recommendations for the promotion, hiring, and advancement of banquet personnel. Once completed he/she will then forward all reviews and recommendations to the General Manager for final approval.
- Responsible for the training, supervising, and termination of all banquet personnel in conjunction with the General Manager
- Responsible for reviewing all Banquet Contracts to coordinate a schedule of events for each function.
- Responsible for requisitioning or obtaining equipment and supplies needed for each function.
- Responsible for inspecting the banquet room prior to the function to verify that the room setup, menu, and schedule of events are correct.
- Responsible for greeting clients prior to the event and for being present throughout the course of the event to assist the banquet staff if needed.
- Responsible for checking in with the clients during the course of the event to ensure satisfaction and to respond to any additional request.
- Responsible for overseeing the banquet staff during banquet functions to ensure that all details are carried out according to the client’s contract.
- Responsible for overseeing the preparation and presentation of the Banquet check to the client at the conclusion of the function and ensures that proper payment is rendered.
- Supervises cleanup and breakdown of banquet functions and accounts for all equipment and supplies to ensure they have been returned to the proper storage facilities.
- Participate in the weekly management meeting to verify all banquet contracts for the following business week.
- Responsible for forecasting labor needs for the banquet department and entering in the banquet departments schedule in to the BOH system weekly to ensure that each function is adequately staffed.
- Calculation of banquet service charges for Banquet Staff
- Schedule may fluctuate based on departmental requirements.
- Observance of all SRC Polices and Procedures.
- Must wear approved manufacturer certified slip resistant or non-slip shoes at all times while working
- Participate in and pass alcohol awareness and safety training classes
Education/ Experience:
- College Degree or 3 years related experience preferred.
- Strong knowledge of Food & Beverage service procedures. With a strong background in hospitality preferred
Required Skills/Abilities:
- Must be able to create and maintain a team atmosphere with in the department and ensure that employees are appropriately trained and have an adequate workload.
- Excellent interpersonal, verbal, and written communication skills.
- Proven ability to perform all positions in banquet operations in order to supervise, direct, and train banquet personnel.
- Strong PC skills with a working knowledge of including but not limited to MS Excel, MS Word, MS Office, and Outlook.
- Must be able to clearly and effectively communicate in English
Schedule Requirements:
- Full-time
- Schedule may fluctuate based on departmental requirements
Travel Requirements:
- Local travel required when considered necessary.
Physical Demands:
- Must be able to walk and stand for hours at a time. Lift and carry up to 25 lbs. Balance and walk with heavy trays, dinnerware and drinks full time.
Disclaimer:
The above job description is meant to describe the general nature and level of work being performed; and is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.
We are an Equal Opportunity Employer. We recognize that people are our finest asset. It is our policy to provide equal employment opportunities to all individuals, regardless of race, creed, color, religion or belief, national origin, sex, ancestry, age, marital status, veteran status, disability, medical condition, gender identity or sexual orientation or any other classification protected by law.
Experience
Required- 3 year(s): Banquet Manager, F&B Manager, and/or Special Event Operations Manager, overseeing large banquet functions
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