Company Overview

Boon-Chapman is not your average Third Party Administrator. In addition to traditional TPA services, Boon-Chapman administers business process outsourcing for insurance entities, and other services through its sister companies. With nearly 55 years in business, Boon-Chapman combines the legacy of a family-owned-and-operated company, with the energy and potential of a fast-growing enterprise of companies. A few of our benefits include:

• Paid holidays & competitive PTO that increases with tenure
• Full benefits package including healthcare, dental, vision, paid STD & life
• Casual everyday dress
• Unlimited opportunities for growth – success is in your own hands!

Job Overview

As the Office Assistant, you’ll be responsible for everything mail room related. This person works under general supervision of the HR department. Key responsibilities include:

• Daily pick up and drop off of mail at the post office and also internally to departments.
• Open, sort, prepare, and process daily mail/faxes.
• Check daily batch folders & pull audits.
• Operating mailroom equipment (letter stuffer/postage machine/scanners/copiers).
• Batch claims & correspondence.
• Pull mail requests as needed from other departments.
• Mail out checks, EOB’s, and pending letters.
• Generating and mailing member and employer mailings.
• Research unidentifiable mail.
• Navigate and work through multiple systems depending on mail requirements (SDS/MaxxVault/FedEx)
• Coordinating daily mail processing and delivery services internally.
• Prepare boxes of files and work with vendor for off-site storage.
• Maintains compliance with COBRA and other mail outs.
• Filing, sorting, and shredding of files at necessary time.
• Maintaining mailroom supplies and equipment.
• Using judgment in adjusting schedule to meet day-to-day situations and requesting temporary help as needed.
• Performs other duties as assigned

Experience and Education

• High school diploma or equivalent. Experience and education may be substituted for one another.
• At least two years of administrative/mail room experience preferred
• Experience in Microsoft Office to include Word, Excel, and Outlook
• Skill in interpersonal and written communication
• Skills in prioritizing and organizing tasks
• Ability to work independently and as a member of a team
• Ability to adapt to a constantly changing environment
• Ability to take initiative
• Ability to multi-task
• Ability to consistently and accurately compile data and perform detailed work
• Ability to meet deadlines
• Ability to maintain regular attendance
• Ability to maintain professional appearance and demeanor